Service Technician I

About the role

The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation.

Responsibilities

• Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
• Assist in replacing, repairing, or adjusting parts and systems as necessary.
• Inspect, calibrate, and check chemicals under supervision.
• Run equipment through "cycles" to ensure basic system functioning.
• Inspect equipment to ensure proper function.
• Provide basic information to customers regarding proper operation and general maintenance of equipment.
• Keep Direct Manager or Supervisor informed of all problems or difficulties.
• Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
• Complete work orders, expense reports, and daily/weekly time logs accurately.
• Comply with all service policies and procedures.
• Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
• Deliver parts or supplies to customers when needed.
• Absorb and maintain proper inventory of parts on service vehicles.
• Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.

Requirements

• High school diploma.
• Demonstrable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby interests, including using meters and ACDC power supply.
• Ability to use basic math and writing skills.
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years.
• No impaired driving convictions within the past five (5) years and no charges currently pending.
• Must maintain a valid driver’s license in this role.
• Ability to travel assigned geography daily.
• Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
• Ability to successfully work independently or within a team.
• Committed to customer satisfaction and able to adapt/respond to different personalities.
• Basic computer skills and email communication.

Qualifications

• High school diploma.
• Demonstrable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby interests, including using meters and ACDC power supply.
• Ability to use basic math and writing skills.
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years.
• No impaired driving convictions within the past five (5) years and no charges currently pending.
• Must maintain a valid driver’s license in this role.
• Ability to travel assigned geography daily.
• Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
• Ability to successfully work independently or within a team.
• Committed to customer satisfaction and able to adapt/respond to different personalities.
• Basic computer skills and email communication.

Skills

• Basic mechanical, plumbing, and electrical skills.
• Ability to troubleshoot and repair equipment.
• Strong attention to detail.
• Effective communication and customer service skills.
• Basic computer skills.

Benefits

Comprehensive benefits including competitive wages, health coverage, a matching retirement plan, and paid time off. Additionally, employees are eligible for a matching retirement plan and paid time off.

Pay

Competitive wages are offered based on experience and qualifications.

Schedule

This role consists of field work and requires the ability to lift up to 75 pounds, stand for more than 6 hours a day, climb ladders, reach with hands and arms more than 6 hours a day, stoop, kneel, and crouch more than 6 hours a day. Employees must also be able to travel assigned geography daily.

Equal Opportunity Employer

National Carwash Solutions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We provide reasonable accommodation to qualified individuals with disabilities. If you require accommodation during the application or employment process, please contact HR to initiate the interactive process.