Service Technician I

About the role

Service Technician I is responsible for performing general maintenance, repairs, and preventative maintenance on all Material Handling Equipment (MHE), automated systems, and conveyors involving all customers and vendors of Kenco Fleet Services.

Responsibilities

• Performs corrective repairs and preventive maintenance on MHE, batteries, automated systems, and conveyors in accordance with site and original equipment manufacturer standards.
• Responsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems, and conveyors, and keeping updated records of PMs completed.
• Execute preventive maintenance (PM) procedures in accordance with Original Equipment Manufacturer (OEM) specifications and guidelines and maintain accurate preventive maintenance records.
• Create and process work orders accurately and efficiently in the maintenance management system.
• Use manuals, repair manuals, parts manuals, and parts diagrams to troubleshoot engines, engine fuel systems, transmissions, automated systems, and conveyors, or other components on material handling equipment.
• Manage equipment condition and support repair readiness by reporting damage and maintaining accurate service and inventory records.
• Communicate with Parts team on parts and supplies needed to maintain equipment.
• Maintain parts inventory and repair records for all equipment by completing accurate paperwork.
• Conducts tests of safety equipment to ensure OSHA and operational standards.
• Comprehend and actively work toward achieving site-specific Key Performance Indicator (KPI) targets and metrics.
• Must interact with customers and coworkers in a professional manner.
• Adhere to 5S workplace organization principles (Sort, Set in Order, Shine, Standardize, Sustain) to maintain general cleanliness and ensure an organized, efficient, and safe service area at all times.
• Support the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better.

Requirements

• High school diploma, G.E.D., or tech school graduate required.
• 0–2 years of mechanic experience; preferably prior experience with repair and maintenance of material handling, automated systems, and conveyors, or similar equipment.
• Ability to troubleshoot mechanical and electrical problems on multiple types of equipment and systems.
• Able to read and understand electrical and hydraulic system schematics.
• Self-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.
• Must be able to frequently lift/carry/push/pull up to 50 lbs.
• Supply own mechanic technician hand tools.
• Must be able to safely operate lift trucks.

Skills

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

This position is expected to travel approximately 25% or less. A passport is not required, but recommended.

Benefits

• Medical insurance including HSA, HRA, and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays - 10 days