Service Technician I

Essential Duties And Responsibilities

• Perform service, maintenance, troubleshooting, and repairs on electrical and mechanical systems in commercial and industrial environments.
• Perform scheduled maintenance tasks and respond to service calls efficiently and effectively.
• Support and perform small-scale installations, system upgrades, and control or equipment retrofits as assigned through the service department.
• Identify and resolve electrical and mechanical faults and provide solutions that restore system functionality.
• Communicate directly with customers to understand needs, explain findings, and offer service recommendations.
• Resolve customer or job-site conflicts related to installation issues with professionalism and clarity.
• Manage truck inventory, tools, and equipment to ensure readiness for service tasks.
• Maintain tools and equipment in good working condition and report deficiencies or replacements needed.
• Accurately complete field service reports, equipment documentation, and other required paperwork for each service visit.
• Submit all documentation in a timely manner to support accurate billing and service tracking.
• Provide feedback to supervisors on changes, issues, or improvement opportunities observed during service work.

Qualifications And Requirements

• High School Diploma (or equivalent) required.
• 5-7 years' experience in the electrical field required.
• Positive safety attitude and personal integrity -- both are non-negotiable.
• Must present a professional image and excel in trust building.
• Must be self-starter and able to work with minimal supervision.
• Must be able to use hand tools of the trade.

Physical Requirements

• Perform work while standing, climbing ladders, crawling, kneeling, and lifting up to 50 lbs., both indoors and outdoors.
• Work in environments involving moving machinery, temperature fluctuations, dust, fumes, and confined spaces.

Values

• A Servant's Heart -- Focus on the Needs of Others
• Wisdom -- Insightful
• Integrity -- Honesty and Trustworthy
• Courage -- Decisive and Confident in Others
• Humility -- Modest and Respectful
• Passion -- Unfailing Dedication

Company Information

CarolinaPower is an Equal Opportunity Employer.