Service Technician (HVAC)

About the Role

As a Combustion Field Service Technician, you will maintain, troubleshoot, and repair industrial combustion systems, ensuring safe and efficient operation. The role requires a strong technical background in combustion equipment, exceptional problem-solving skills, and a commitment to safety and customer satisfaction. While you will generally work as part of a team of skilled workers, duties are often performed with minimal supervision, so you must be comfortable working independently in a factory setting.

Responsibilities

• Inspect, maintain, and repair industrial combustion systems, including burners and heat exchangers.
• Troubleshoot and diagnose performance issues using specialized tools, meters, and analyzers.
• Calibrate and adjust combustion equipment to ensure optimal efficiency and compliance with emissions regulations.
• Perform regular preventative maintenance to minimize downtime and extend equipment lifespan.
• Install, test, and commission new combustion systems, ensuring they meet manufacturer specifications and safety standards.
• Document all service work, including diagnostics, repairs, and adjustments, in detailed service reports.
• Communicate effectively with clients to explain technical issues, provide solutions, and recommend system improvements.
• Stay up to date with industry trends, regulations, and technological advancements in combustion and heating systems.
• Adhere strictly to all safety protocols and company policies during service and repair activities.

Requirements

• High school diploma or GED; technical training or certification in combustion systems, HVAC, or related fields preferred.
• Minimum of 2-3 years of experience in industrial combustion systems or similar roles.
• Strong understanding of combustion theory, control systems, and fuel types (natural gas, oil, etc.).
• Proficiency in reading and interpreting schematics, blueprints, and technical manuals.
• Ability to operate hand tools, diagnostic instruments, and electronic controls.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Valid driver’s license and willingness to travel to client sites as needed.
• OSHA 10 Hour Training.

Physical Requirements

• Requires stamina for physical exertion over long periods of time.
• Comfortable working in various environments, including confined spaces, elevated areas, and extreme temperatures.
• Must be able to move or handle equipment and materials generally weighing up to 50 pounds.
• Must be able to pass a pre-employment drug screen and be subject to random drug testing upon hire (Onex is a drug-free workplace due to the safety-sensitive nature of the work).
• Wear PPE in field environment.

Work Environment

• Travel 75% of the time.
• Indoors, industrial environment.
• Moving mechanical parts.
• Fumes or airborne particles.
• Exposed to high temperatures, risk of electrical shock, and vibration.
• Loud noise levels.

Benefits

• Profit sharing and referral bonus.
• Comprehensive health, dental, and vision insurance.
• Employee Stock Ownership Plan and 401K savings plan.
• Paid time off and holiday pay.
• Ongoing training and professional development opportunities.

Pay

$29–35 hourly wage.

About Us

For over 55 years, Onex has been a staple in the Erie community as well as the manufacturing industry. Onex began as a refractory distributor to local foundries and grew to serve all heat-intensive industries. Today, Onex designs and services industrial furnaces across the U.S. using American-made products wherever possible with its team of 100% employee-owners. Our vision is to revitalize American manufacturing. Our mission is to make things better: empowered employees, happy customers, thriving communities. Our core values are: Be Kind, Work Hard, Be Inspired, Be Creative, and Stay Humble.