Service Technician - Home Remodeling

About the role

Learn our processes and quality standards to deliver A+ customer service
Travel to our customer's homes to install new products or repair existing products
Take preventative measures, escalate any customer issues to the Service Department
Fill out detailed reports and keep records on services that have been performed
Explain issues with equipment and repairs to customers
Lift and/or move equipment weighing up to 50 lbs. without assistance
Bend, squat, walk, stand, sit, reach, work with your hands, and repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Responsibilities

• Install new products or repair existing products at customer's homes
• Take preventative measures to ensure customer satisfaction
• Escalate any customer issues to the Service Department
• Fill out detailed reports and keep records on services performed
• Explain issues with equipment and repairs to customers
• Lift and/or move equipment weighing up to 50 lbs. without assistance
• Bend, squat, walk, stand, sit, reach, work with your hands, and repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Requirements

• Proven experience in window and door installation and general home construction knowledge
• Some experience in glass reglazing is required but additional training can be provided
• Experience in bath, plumbing, or handy man experience
• Own truck and tools
• Valid driver’s license and auto insurance required
• Bilingual skills in both Spanish and English- a plus!
• Excellent customer service skills
• Problem-solving and troubleshooting skills

Qualifications

• Mileage reimbursement
• Medical, dental, life and disability insurance plans
• Paid Holidays and Paid Time-Off
• Competitive 401(k) retirement savings plan, matched by Renuity
• Company wellness incentives

Skills

• Customer service skills
• Problem-solving and troubleshooting skills

Benefits

• Mileage reimbursement
• Medical, dental, life and disability insurance plans
• Paid Holidays and Paid Time-Off
• Competitive 401(k) retirement savings plan, matched by Renuity
• Company wellness incentives

Pay

$20.00/hr to $25.00/hr

Schedule

Full-time, Field - On-site

Office Location

3801 SW 30th Avenue, Fort Lauderdale, FL 33312