Service Technician - Gates
Citadel Access Solutions · Phoenix, AZ · 3 mo ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- Diagnose, repair, and maintain automatic gates, barrier arms, and access control systems
- Perform preventative maintenance on mechanical and electronic components
- Troubleshoot electrical systems including low-voltage wiring, control boards, keypads, card readers, and intercom systems
- Service operators, hinges, rollers, tracks, and related hardware
- Install and program access control systems as needed (keypads, fobs, telephone entry, etc.)
- Respond to service calls in a timely and professional manner
- Document work performed, parts used, and recommendations for repairs or replacements
- Communicate effectively with customers regarding system issues and solutions
- Ensure all work complies with safety standards and company procedures
- Maintain service vehicle, tools, and inventory
Qualifications
- 2+ years of experience in gate systems, access control, or related field (doors, low voltage, electrical, or mechanical service)
- Strong troubleshooting skills in mechanical and electrical systems
- Knowledge of low-voltage systems and basic electrical principles
- Ability to read schematics and technical manuals
- Valid driver’s license with a clean driving record
- Ability to work independently and manage time effectively
Preferred Qualifications
- Experience with commercial gate operators and barrier systems
- Familiarity with major access control brands and systems
- Welding or fabrication experience (a plus)
- OSHA or safety certifications