Service Technician - Diesel

About the role

The primary function of the Service Technician is to perform superior quality repairs to customer equipment, and make recommendations for further services as determined by the Technician in the course of the servicing. Due to federally mandated DOT regulations, Kenworth Sales Company is a drug‑free workplace; any offer of employment is contingent on passing a pre‑employment drug screening.

Responsibilities

• Receives repair order assignments from Shop Foreman
• Performs work directed in order and in a timely and thorough manner
• Maintains superior standard of workmanship in all services performed
• Advises Shop Foreman of any recommended changes in services ordered by the customer
• Determines if any further repairs or servicing should be recommended to the customer, and communicates such recommendations to the Shop Foreman
• Maintains a level of training and experience with specialized equipment, machinery, and servicing techniques necessary for superior servicing of the customer’s equipment
• Attends training sessions as required by the Service Manager
• Performs additional repairs as required when any piece of equipment is returned by the customer because of the Technician’s faulty workmanship
• Maintains accurate work order records of work performed and time clocked jobs

Requirements

• Minimum 2–3 years’ experience in medium and/or heavy truck repair and maintenance
• Outstanding mechanical aptitude and skills necessary to produce top results
• A VA State Inspector’s certification or willingness to obtain it
• A valid Class A or B CDL or the willingness to obtain one
• Personal motivation and self‑reliance
• Desire to be the driver of team success
• Ability to operate power and hand tools and other equipment safely
• Excellent organization and communication skills
• High school diploma or equivalent
• Ability to read, write and comprehend English instructions and information

Working Conditions

• Physically demanding position
• Stand six to eight hours per shift
• Stoop, kneel, crouch, crawl, reach, handle and feel
• Lift parts weighing up to 50 pounds
• Use hand and power tools, hoist and test equipment
• Exposure to noise, vibration, dust, exhaust fumes, paint, and other hazardous and non‑hazardous materials

Benefits

• Competitive compensation package with training focused on master tech status
• Progressive environment emphasizing teamwork, customer service, training and personal development
• Financially strong company with established customer base and continued expansion
• Award‑winning dealership with reputation for unsurpassed quality and customer service
• Comprehensive Health, Vision, and Dental insurance
• Flexible Spending Accounts and Health Savings Accounts (FSA/HSA)
• Group Life Insurance
• Short‑Term & Long‑Term Disability Insurance
• Voluntary Life Insurance
• Corporate Holidays
• Paid Vacation and Personal Leave
• 401(k) plan with company match
• Voluntary Supplemental Insurance plans

Pay

$24 – $40 per hour, depending on experience.

About the company

Kenworth Sales Company is a family of companies based in Salt Lake City, Utah, operating over 38 dealerships in the Intermountain West and Mid‑Atlantic regions. An Equal Opportunity employer; smoke‑free/drug‑free facility.