Service Technician (Diesel)

About the role

The primary function of the Service Technician is to perform superior quality repairs to customer equipment and make recommendations for further services as determined by the Technician during service. Kenworth Sales Company is a family of companies based in Salt Lake City, Utah with over 38 dealerships in the Intermountain West and Mid-Atlantic regions.

Responsibilities

• Receives repair order assignments from Shop Foreman
• Follows instructions and executes work assignments in repair order thoroughly and efficiently.
• Maintains superior standard of workmanship in all services performed.
• Advises Shop Foreman of any recommended changes in services ordered by the customer
• Determines if any further repairs or servicing should be recommended to the customer, and communicates such recommendations to the Shop Foreman
• Maintains a level of training and experience with specialized equipment, machinery, and servicing techniques necessary for superior servicing of the customer’s equipment
• Attends training sessions as required by the Service Manager
• Performs additional repairs as required when any piece of equipment is returned by the customer because of the Technician’s faulty workmanship
• Maintains accurate work order records of work performed and time clocked on jobs.

Qualifications

• Minimum 2-3 years’ experience in medium and/or heavy truck repair and maintenance.
• Outstanding mechanical aptitude and skills necessary to produce top results.
• Driver’s license and clean driving record.
• Personal motivation and self-reliance.
• Manual dexterity.
• Ability to operate power and hand tools and other equipment safely.
• Excellent organization and communication skills.
• High school diploma or the equivalent.
• Ability to read, write and comprehend English instructions and information.

Benefits

Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development. Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion. History of Excellence - Work for an award-winning dealership