Service Technician (Diesel)
About the role
The Technician is a Master-level technician responsible for advanced diagnostics, troubleshooting, and repair of complex mechanical, electrical, and electronic systems on transit vehicles. This role serves as a subject matter expert (SME) on the product and plays a critical role in ensuring service excellence. In addition to hands-on technical work, the Technician leads service projects, provides remote and on-site technical assistance, and trains and mentors junior technicians. This position also contributes to production quality control, engineering product improvement, and continuous improvement initiatives across the service and warranty organization. The Technician may also be called upon to deliver technical training to external customers or support production training efforts. This is a Permanent position based out of Kahului, HI. The work is fully onsite.
Responsibilities
- Perform advanced troubleshooting and diagnostics on electrical, mechanical, and pneumatic systems.
- Lead complex service or repair projects with minimal supervision.
- Calibrate, repair, and maintain critical system components and safety equipment.
- Mentor and train junior service technicians (Service I & II).
- Provide remote and on-site technical assistance.
- Complete and review service documentation for accuracy and completeness.
- Coordinate with engineering, production, or OEM partners to resolve service issues.
- Maintain tools and equipment in safe, functional condition.