Service Technician - Dallas

Full Time / Non‑Exempt / Hourly. Reports to Area Service Manager. Department: Property Management.

About the role

SimplyHome is actively seeking a Service Technician in Dallas, TX. The position is responsible for diagnosing and repairing home maintenance issues within SimplyHome single‑family, townhome, and multi‑family residences. Technicians are expected to maintain a high level of customer service and achieve customer satisfaction.

Responsibilities

• Perform interior and exterior home maintenance tasks.
• Diagnose complex home maintenance issues.
• Provide emergency maintenance, including natural disaster response.
• Maintain up‑to‑date notes and documentation on each work order using property management software.
• Ensure high customer satisfaction measured by resident surveys upon completion of each work order.
• Travel up to 25% as needed.

Requirements

• Friendly, professional demeanor with a strong customer‑focused attitude.
• Excellent time management, detail orientation, and ability to multitask and prioritize work.
• Strong decision‑making, problem‑solving, and advanced conflict‑resolution skills.
• Effective communication and interpersonal skills; proficient in English, both verbal and written.
• Knowledge of management methods and employee relations techniques; ability to collaborate with staff.
• Commitment to working in an equitable, inclusive, and diverse environment.
• Valid driver’s license with a clean driving record (including toll tags) for the last 5 years.
• Reliable transportation.
• Physical ability to lift 50 lb and walk up and down stairs.
• High school diploma or GED equivalent.
• Experience with property management software is a plus.
• Strong background in home warranty, motor home, or multifamily residential repairs.

About Us

Camillo Companies, one of the largest privately held real estate development and construction firms in Texas, builds and manages premier communities featuring affordable homes and residences. The family of companies includes Retail (Legend Homes), Residences (SimplyHome), Land Development (Academy Development), and Maintenance (LCI Services). Since 2007, Camillo pioneered the single‑family build‑to‑rent model and launched SimplyHome in 2012. The company values diversity, equity, and inclusion, encouraging applications from women, people of color, LGBTQIA+ individuals, people with disabilities, veterans, and other underrepresented groups.