Service Technician-Cortland at the Village

About the role

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

As a Service Technician, you help create a safe, well‑maintained, and comfortable living environment for residents. You are responsible for performing basic maintenance tasks, supporting unit turnovers, maintaining community spaces, and delivering prompt, friendly, and high‑quality service.

Responsibilities

• Perform routine maintenance and basic repairs, including carpentry, plumbing, electrical, painting, and general apartment upkeep.
• Complete make‑ready tasks to ensure vacant units are clean, functional, and ready for new residents.
• Maintain overall property appearance, including daily ground upkeep and trash removal.
• Respond to resident service requests promptly, professionally, and with a focus on customer satisfaction.
• Assist with preventative maintenance and seasonal projects assigned.
• Report safety hazards, recurring issues, or larger maintenance needs to your supervisor.

Qualifications

• 1-2+ years of experience in maintenance, facilities, or related work preferred.
• High school diploma or equivalent required.
• Basic knowledge of household repairs and use of hand tools (or willingness to learn).
• Reliable, punctual, and able to work independently or within a team.
• Strong customer‑service skills and a professional attitude.
• Ability to lift, carry, climb ladders, and work in various indoor/outdoor conditions.
• Strong attention to detail and commitment to quality.

About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.