Service Technician C

Duties and Responsibilities

• Shared driving duties between office and job locations.
• Basic knowledge of welding using standard safety procedures and proper welding techniques.
• Frame welds fully welded, all welds checked for strength, removal of all sharp edges or wires.
• Steam cleaning using standard procedures of safety and proper steam cleaning techniques.
• Cart repair knowledge.
• Material Handling Equipment knowledge.
• Use of power tools in a safe and proper manner.
• Use of hand tools in a safe and proper manner.
• General housekeeping of truck and daily work area.
• Loading and unloading of parts and waste from truck on daily basis.

Job Specifications

• Working knowledge of hand tools, grinders, drills, impact gun, alignment tools, and other tools required to perform various jobs.
• Working knowledge of welding shopping carts and other material handling equipment.
• Certification is beneficial but is not a qualification for this specification.
• Light truck driving experience required, valid California Drivers license, acceptable driving record, and safe driving practices.
• Cart model and replacement part knowledge, with the ability to identify, remove and install such parts.
• Material Handling and equipment repair knowledge with ability to identify, remove and install such parts.
• Basic knowledge of Electric Cart repair and basic part replacement knowledge.
• Proficiency in welding is required.
• Basic knowledge of steam cleaning, lubrication, wheel replacement, painting, alignment, salvaging, rebuilding, and other repair work.
• Communication skills in reading and conversing in English is mandatory.
• Communication in Spanish is beneficial, but not mandatory.
• Attendance is imperative because of customer preparation and co-worker dependability.
• Excessive tardiness is not acceptable, it affects customer service and co-workers.

Physical Demands

• Lifting of packages, equipment up to 70 pounds 3 to 10 times a day.
• Lifting of small items or tools up to 10 pounds 10 to 50 times a day.
• Pushing of rolling equipment, carts and rolling stock carts 5-15 shopping carts at one time (maximum cart weight 65 pounds) up to 50 times a day.
• Tilting or stacking of carts nested (3 carts maximum per stack) total weight 195 pounds or less up to 50 times a day.
• Walking generally done on level concrete or asphalt surface, frequent intermittent intervals up to 2 hours a day.
• Bending up to 2 hours a day.
• Frequent twisting, screwing, grasping of tools, parts, and equipment with hands up to 3 hours a day.
• Writing skills up to 1/2 hour a day.
• Frequent swinging, pulling, pushing of arms and shoulders while using various tools and other equipment up to 3 hours a day.
• Frequent welding (Mig and Arc) up to 5 hours a day.
• Frequent light truck (diesel with clutch) driving up to 3 hours a day.
• Frequent touch-up painting, using aerosol spray cans, frequent use up to 3 hours a day.
• Sitting frequently as a passenger up to 3 hours a day.
• Frequent workdays of 8 to 10 hours, occasional workdays of 10 to 14 hours.
• Work days are typically Monday through Friday, however workloads, weather, and specific job considerations may dictate work being performed on either Saturday or Sunday.