Service Technician

Auto req ID 481806BR – Mechanical Mechanic position in Jessup, Maryland.

Benefits

• $3,000 sign-on bonus
• Comprehensive benefit package including health, vision, dental, company-paid and voluntary life insurance (effective first day of employment)
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Tuition reimbursement for job-related continued education
• Referral program
• Company-provided cell phone, laptop, and/or credit card for business use

Responsibilities

• Perform service, preventive maintenance, safety checks, corrective actions, upgrades, and refurbishment on equipment (forklifts, knuckle boom cranes, loaders, liftgates, hooklifts, skiploaders, and hoists) as instructed by management
• Follow applicable safety rules, working practices, and environmental requirements
• Stay updated with technical developments via internal service bulletins and complete technical courses as directed by the District Service Manager
• Respond to customer queries and concerns to maximize satisfaction, following Hiab Customer Satisfaction Guidelines
• Maintain accurate records, documentation, and submit daily reports in the specified format
• Recognize and communicate sales opportunities to the District Service Manager
• Coach and tutor junior colleagues and trainees as needed
• Uphold a positive image of the Hiab brand and adhere to Quality System rules

Requirements

• Ability to obtain and maintain a 1-year DOT Medical Card
• Valid Driver’s License with no more than one moving violation in the last year or two violations within a two-year time frame (all violations subject to review)
• High School diploma or equivalent
• 3+ years of experience in mechanical, hydraulic, and electrical operations
• Strong diagnostic and troubleshooting skills
• Own required tools
• Knowledge and compliance with Hiab USA Operating and Technical Procedures and Workplace Instructions

Pay

$60,000–$75,000 per year