Service Technician

About the role

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition. The Service Technician operates a company service truck and drives to various locations to service, pump, and clean portable restrooms and/or holding tanks. This position is the heart of our business.

Responsibilities

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching, or crawling. Lift and push between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8-point service standard.
• Perform customer service interaction when on customer work sites to ensure services meet their standards.
• Be flexible to meet customer needs when routes need to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to maximize efficiency and customer service.
• Strategically plan for customer needs by discussing their portable toilet requirements to satisfy current and future needs.

Requirements

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service, and communication skills.
• Strong problem-solving and decision-making skills.

Physical Requirements

• Sit while driving and stand while servicing products.
• Use hands and fingers to handle, control, or feel objects, tools, or controls.
• Repeat the same movements.
• See details of objects that are less than a few feet away and also at greater distance.
• Speak clearly so customers can understand.
• Understand the speech of another person.
• Hear sounds and recognize the difference between them.
• Walk up to 30 minutes at a time without exertion.
• Enter and exit equipment by stepping and kneeling.
• Lift up to 40 lbs. from your waist to your shoulders.
• Lift 30 lbs. from the floor to your head.
• Crouch and squat.
• Push 100 lbs. and pull 100 lbs. horizontally.

Benefits

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees).
• Medical/Pharmacy.
• Dental.
• Vision.
• Employer-Paid Short-Term Disability.
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment.
• Voluntary Employee Life & Accidental Death and Dismemberment.
• Voluntary Spousal Life.
• Voluntary Dependent Life.
• Hospital Indemnity, Accident, and Critical Illness.
• Commuter/Transit Account.
• Healthcare Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• Health Savings Account.
• 401(k) with employer match.
• Employer-Paid Employee Assistance Program (EAP).
• Employee Discounts.

Pay

Salary Range: $20.42 – $27.57 / hour.

Some positions may require secure site access and/or domestic air travel. Candidates must possess an acceptable form of identification to comply with state and federal regulations, such as a REAL ID-compliant driver’s license or state ID, or U.S. passport.