Service Technician

About the role

For over 25 years, Pinnacle Trailer Sales, Inc. has been a trusted leader in the semi-trailer industry, specializing in sales, parts, and service solutions. Guided by our Core Values: Integrity, Respect, Listening, Duty, Teamwork, and Responsibility; we foster a culture of professionalism, collaboration, and excellence. We prioritize both customer satisfaction and employee well-being, offering a comprehensive benefits package, including medical, dental, and vision insurance, as well as company-paid life insurance and disability plans.

Responsibilities

• Inspect, diagnose, repair, and maintain semi-trailers and related equipment to ensure safe, reliable operation
• Deliver timely, high-quality mechanical, electrical, and structural repairs
• Maintain accurate service documentation
• Uphold company standards for safety and workmanship

Requirements

Qualifications

• High School Diploma or equivalent required
• Demonstrated experience as a mechanical or service technician within the trailer, heavy equipment, or automotive industries

Skills & Competencies

• Strong mechanical aptitude with the ability to diagnose and repair issues across a range of trailer types and configurations
• Understanding of hydraulic systems commonly used in dump trailers, tilt decks, and utility equipment
• Ability to read and interpret technical diagrams, service manuals, and parts schematics
• Detail-oriented and committed to quality workmanship
• Ability to work both independently and collaboratively as part of a service team
• Strong time management and organizational skills with the ability to manage multiple repairs simultaneously
• Safety-conscious with a strong commitment to workplace safety protocols and procedures
• Basic computer literacy for work order entry and parts lookup

Physical Requirements & Work Environment

• Physical Demands: Regularly required to stand, bend, kneel, and work in physically demanding positions for extended periods; must be able to lift, carry, push, and pull objects up to 75 lbs unassisted on a regular basis
• Work Environment: Work is performed both indoors and outdoors and may involve exposure to varying weather conditions, mechanical equipment, and environments typical of a trailer service and repair facility

Safety bonuses are available immediately. Productivity and efficiency bonuses begin after 90 days.