Service Technician

About the role

Thalhimer is seeking a skilled Service Technician to join our team at Hearthwood in Charlottesville, VA. This full-time role offers a regular work week with on-call hours as needed. As a Service Technician, you'll play a critical role in maintaining the quality of our apartment homes, ensuring residents enjoy a well-maintained living environment. We offer competitive pay, generous benefits, and a $1,000 sign-on bonus!

Why choose us

At Thalhimer, we believe in putting our people first. Our team is driven by a shared commitment to providing exceptional service to clients and residents alike. In addition to competitive pay and comprehensive benefits—including medical, dental, vision, paid leave, a 401(k) plan, and employee stock ownership (ESOP)—you'll thrive in an environment where hard work is recognized and valued. We support each other and create opportunities for growth and development in every role.

What you'll do

As a Service Technician, you'll be responsible for ensuring the efficient maintenance of our Hearthwood property. Your hands-on expertise will cover everything from completing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, electrical systems, and appliances. You'll also be responsible for maintaining common areas, property buildings, and pool areas, contributing to the overall upkeep of the community.

Each day brings a mix of routine and surprise tasks, so you'll never be bored—and you'll feel great knowing the impact you're making on residents' lives by keeping their homes in top shape!

Key responsibilities

• Completing apartment work orders and turnovers promptly
• Performing repairs and preventative maintenance for HVAC systems, plumbing, electrical, and appliances
• Assisting with the upkeep of common areas, property buildings, and pool maintenance
• Demonstrating exceptional customer service in all interactions with residents and staff
• Working with the team to ensure all maintenance tasks are handled efficiently and professionally
• Responding to emergency maintenance requests as needed
• Managing daily checklists, occasional tasks, and troubleshooting unexpected issues

What we're looking for

• At least 2 years of maintenance experience in a residential community or similar field
• CFC and HVAC certifications are required
• Strong background in plumbing, electrical systems, and general apartment maintenance
• A valid driver's license and the ability to travel between properties if needed
• Exceptional interpersonal and problem-solving skills
• A positive attitude, strong work ethic, and a passion for hands-on work

What does success look like?

An effective Service Technician is reliable, resourceful, and resident-focused. You bring technical proficiency across HVAC, plumbing, and electrical systems, and you respond to tasks with urgency and professionalism. You stay organized, take pride in your work, and consistently look for ways to improve the resident experience through timely, high-quality maintenance.