Service Technician

About the role

The Service Technician is responsible for carrying out service operations for the marina. The primary responsibility is the customer, and the maintenance and service of their vessel. The Service Technician projects a professional company image through all types of interaction. As this is a fast-paced environment, the role requires the ability to work under pressure.

Responsibilities

• Troubleshoot, diagnose, and repair all mechanical and electrical problems on respective boat, motors, and trailers
• Assist customers by answering specific technical questions to help them understand the operation of the unit and the work to be done or already completed
• Maintain awareness of safety issues and report them immediately to supervisor
• Perform other duties as assigned by management

Requirements

• Marine Service Technician Diploma or certification required
• Knowledge or related experience in the marine service industry
• Excellent customer service skills – known as someone who goes above and beyond

Working Conditions / Physical Requirements

• Must be able to independently lift, carry, push, and pull up to fifty (50) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must be able to walk outside in a variety of weather conditions (rain, wind, heat)
• Must have a flexible schedule to include working weekends and holidays during busy season