Service Technician
About the role
The Service Technician is primarily responsible for operating a company truck and driving to various customer locations to do any or all of the following: deliver, pick up, maintain, service, or repair portable restrooms, hand sinks, holding tanks, or any asset assigned. The Route Service Technician may exercise these duties on a daily route, a daily pick-up and delivery schedule, a yard/shop assistant, or during a special event. This position is exposed to extreme weather conditions, unpleasant odors, and sights. The hours and physical demands may vary by task. Stallion is a team environment, and at any time, a Route Service Technician may be asked to help in a different department with different tasks.
Works in a variety of environmental conditions, including wide temperature and weather variations, including heat, cold, snow, rain, wind, noise and vibrations, fumes, odors, and dust. Exposure to human waste is possible. Possible exposure to high traffic conditions while outside of the vehicle. This position is outdoors and/or driving a GPS-monitored vehicle. Physically able to push or pull independently (unassisted) 50 pounds between 25 and 50 times a day. Physically able to lift independently (unassisted) 50 pounds from the ground to waist height between 25 and 50 times a day. Physically able to get up and down from the cab of a commercial motor vehicle between 30 and 50 times a day. Physically able to lift with assistance (helper) 100 pounds between 20 and 30 times a day. Physically able to bend at the waist and knees between 120-150 times in a day. Physically able to reach overhead and pull down using 20 pounds of force and secure a tarp. Physically able to climb up to 8 feet in height to deploy a 25-pound tarp. Physically able to work 8 to 12 hours in extreme weather conditions (heat, cold, rain, and snow).
Responsibilities
- Operates truck in a safe manner in compliance with all local, state, and federal regulations and company policies.
- Maintains a clean truck inside and out.
- Performs daily pre and post trip inspections as set forth by Stallion procedures and D.O.T. guidelines. Major concerns should be brought to the Branch Operations Manager without delay.
- Must follow all Stallion Standard Operating Procedures (SOPs) and General Standards.
- Immediately reports all unsafe situations or service-related issues to the dispatch office who will determine course of action.
- Perform all task assigned by Branch Operations Manager, including but not limited to delivery and pick up of rental equipment, restocking trucks, organizing shop, organizing yard, helping in a different department or responding to emergency calls in a timely manner.
- Provides service for customers’ portable restroom(s) or related asset(s) by following consistently Stallion Service Steps each time a service is performed.
- Must keep work areas in yard clean and organized and notify Branch Manager if a hazard is recognized.
- Responsible for communicating with Branch Operations Manager on items that can hinder a job i.e