Service Technician

About the role

Southern Land Company is a full-service firm with in‑house planning, architecture, design, construction, marketing, and resident experience professionals working together to create uniquely beautiful places. They are seeking a full‑time Service Technician to join their team in Philadelphia, PA at the Josephine community. The role offers an exciting opportunity for someone passionate about delivering world‑class customer service, requiring excellent organizational and communication skills, flawless attention to detail, and the ability to work independently.

Responsibilities

• Complete assigned work orders generated from resident requests for service.
• Ensure routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Complete the make‑ready process to prepare vacant apartment homes for leasing and new move‑ins, including pre‑move‑out inspection, creating a “punch” list, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
• Monitor and replace lights and light bulbs as necessary.
• Repair and/or replace windows, latches, screens, hinges, sliding glass doors, shelves, smoke alarms, baseboards, mirrors, closet doors, ceiling fans, mini blinds, faucets, sink plugs, washers, holes in walls, drywall patching and repair, painting and hanging drapes.
• Repair all appliances and report problems to the Service Manager or Community Manager.
• Monitor and change locks and keys as necessary.
• Perform repairs to sinks and bathtubs, and minor repairs and replacement of bathroom tile.
• Move appliances, equipment, and furniture as needed in accordance with generally accepted safety precautions.
• Perform routine preventative maintenance on equipment.
• Handle make‑readies in a timely manner as directed by the Community Manager.
• Follow procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the community’s maintenance shop.
• Track inventory used, return unused items to the established location, and notify the Service Manager about re‑ordering needs.
• Complete documentation and other paperwork timely and accurately so that service requests can be appropriately documented and