Service Technician

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control, and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

About the role

This position supports the sales and service efforts in the Green Bay/Appleton Area. The Service Technician will conduct basic lab tests, maintenance and installation of equipment, chemical transfers, and process monitoring in paper and pulp mills. Responsibilities include keeping detailed records of inventory, reporting results, and working safely.

Responsibilities

• Perform routine testing and monitoring at the customer site, including data entry and service report preparation.
• Interface with the customer to understand any issues with chemicals or equipment.
• Manage product inventory at the customer site, including deliveries to process units and offloading to customer tanks.
• Adjust chemical feed levels to meet optimal chemical performance based on routine testing and monitoring.
• Alert the site manager or support engineer of any problems or opportunities with the customer and begin troubleshooting issues.
• Conduct expanded testing of process variables to identify dosage improvements or mechanical impacts.
• Spec out, set up, maintain, and troubleshoot monitoring and feed equipment.
• Work with the site team and customers to ensure optimal program performance.
• Complete mechanical and electrical equipment repairs.

Requirements

• High School Diploma or GED.
• Minimum 2 years of experience working on mechanical and electrical systems in an industrial environment.
• Chemical handling experience desired but not required.

Schedule

Primarily Monday through Friday day shift, but can include weekend overtime hours.

Pay

The expected compensation range for this position is between $52,760.00 and $77,374.00 plus discretionary bonuses. The exact compensation may vary based on skills, experience, and other factors permitted by law.

Benefits

• Health and wellness benefit plans.
• Continuous professional development with many opportunities for growth.
• Paid vacation.
• Competitive hourly pay and corporate incentive plan.
• 401(k) with company match.
• Company vehicle.