Service Technician

Responsibilities

The primary responsibility for the Service Technician is to provide exceptional customer service to Watts Steam Store customers in repairs & maintenance of equipment, refurbishing or rebuilding of equipment and products. The service Technician must always exhibit positive and effective interaction with all Watts customers, associates, and vendors.

• Commit and uphold the Watts Steam Store safety commitment in all actions and communications as it applies in our safety manual and procedures.
• Create and maintain accurate service and repair documents for all work to be performed.
• Use and understand all documents, forms, and procedures as they apply.
• Diagnose issues with hydraulic, electrical, mechanical, pressure washer, waste oil furnaces and compressed air systems.
• Service and repair on-road, off-road mobile equipment, and industrial fluid power systems.
• Refurbish, rebuild, and replace required components to restore equipment to required working order.
• Perform welding and fabrication tasks as the project requires.
• Attend the required training programs on products, services and self-development programs offered by or through Watts Steam Store.
• Maintaining a clean work area for safety and to expedite project completion.
• Able to work overtime, travel and work an occasional on-call shift.
• Perform any and all other duties assigned by the management.

Skills/Qualifications

• Mechanical knowledge of troubleshooting, repair, and installation.
• Advanced knowledge of hydraulics, compressed air, pressure washer, waste oil furnaces and mechanical systems preferred.
• Proficient in basic hydraulic plumbing, welding, and mechanical fabrication.
• Ability to read & understand hydraulic, electrical, and mechanical drawings and schematics.
• Professional, superior customer service skills
• Strongly motivated with an ability to work independently
• High level of integrity and ethical values
• Excellent communication skills both written and verbal
• Basic computer skills or ability to learn for record keeping
• Clean driving record
• Ability to lift up to 75 lbs. on a regular basis
• Ability to consistently use arms & legs with full range of motion; frequent stooping, bending, squatting & kneeling; exert push & pull forces

Requirements

• Hydraulics: 1 year (Preferred)
• Mechanical Knowledge: 1 year (Preferred)
• Service technician: 1 year (Preferred)

Pay

$28.00 - $40.00 per hour

Schedule

Monday - Friday

Job Type: Full-time

Work Location: In person

Benefits

• Health Insurance
• Paid Time Off
• Vision Insurance
• 401(k)