Service Technician

About the role

At SinclairTractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With thirteen John Deere dealerships, five NAPA parts locations and a Supply Store, we are looking for motivated and talented people to join our team. Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products
• All other duties assigned by manager

Requirements

• High School Diploma or equivalent experience required
• Associates degree in John Deere Ag Tech or related 2-year degree and/or 2 years of relevant experience preferred
• Ability to work varying shifts, extended hours, and holidays
• Must be able to stand for extended periods of time
• Workshop setting
• Repetitive bending and/or kneeling
• Must be able to lift 75‑pounds
• Travel as needed

Skills

• Excellent skills in operating vehicles and equipment used for diagnostic purposes
• Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment
• Outstanding knowledge of mechanical, electrical, and hydraulic systems
• Must have basic knowledge of equipment safety procedure