Service Technician
Security 101 · Eatontown, NJ · 3 mo ago
On-siteInformation Technology$35–$45/hrFull-time
Responsibilities
- Servicing, troubleshooting, programming, and testing enterprise class security systems with minimal supervision.
- System knowledge of access control, IP video surveillance, intrusion, and visitor management is a must.
- Working knowledge that includes the ability to set up and perform diagnostics and troubleshooting on a LAN – familiar with tools like “WireShark” and other network scanning tools.
- A-PLUS! Familiarization and working knowledge of integrating systems through the use of a manufacturer’s Software Development Kit (SDK) or API.
- Troubleshooting and programming networked IP video systems.
- Troubleshooting and programming networked access control devices.
- Servicing commercial intrusion alarm systems and other IoT connected systems.
- Providing fanatical customer service when dealing with customers.
Qualifications
- Must have a minimum of 4+ years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
- Must have a minimum of 4+ years’ experience in troubleshooting networked access control and IP video systems, including working on the customer’s network.
- Alternative experience such as a multi-site Network Support Specialist or similar.
- Ability to support customer systems via remote diagnostics with professionalism.
- Knowledge and practical experience with the internet and networking is essential.
- Must be able to work independently and resolve problems to our customers.
- Must possess a valid driving license and clean MVR.
- Current certification or proficiency in one of the following is a plus: Access Control: ProWatch, Gallagher, Ccure 9000, Lenel/S2, Genetec, Video: Genetec, Avigilon, Hanwha, Exacq, Axis. Milestone, IPConfigureLocking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin, etc.
Benefits
- Medical, dental, vision, prescription coverage
- Life & disability coverage
- 401(k) match plan
- Paid holidays
- PTO
- Cell phone
- Laptop
- Work vehicle
Pay
Starting hourly wage ranges from $35.00 to $45.00, non-exempt, commensurate with skills, product knowledge and experience.
Schedule
Not specified
Skills
- Must have a minimum of 4+ years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
- Must have a minimum of 4+ years’ experience in troubleshooting networked access control and IP video systems, including working on the customer’s network.
- Alternative experience such as a multi-site Network Support Specialist or similar.
- Ability to support customer systems via remote diagnostics with professionalism.
- Knowledge and practical experience with the internet and networking is essential.
- Must be able to work independently and resolve problems to our customers.
- Must possess a valid driving license and clean MVR.
- Current certification or proficiency in one of the following is a plus: Access Control: ProWatch, Gallagher, Ccure 9000, Lenel/S2, Genetec, Video: Genetec, Avigilon, Hanwha, Exacq, Axis. Milestone, IPConfigureLocking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin, etc.
Benefits
- Medical, dental, vision, prescription coverage
- Life & disability coverage
- 401(k) match plan
- Paid holidays
- PTO
- Cell phone
- Laptop
- Work vehicle
Pay
Starting hourly wage ranges from $35.00 to $45.00, non-exempt, commensurate with skills, product knowledge and experience.
Schedule
Not specified
Qualifications
- Must have a minimum of 4+ years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
- Must have a minimum of 4+ years’ experience in troubleshooting networked access control and IP video systems, including working on the customer’s network.
- Alternative experience such as a multi-site Network Support Specialist or similar.
- Ability to support customer systems via remote diagnostics with professionalism.
- Knowledge and practical experience with the internet and networking is essential.
- Must be able to work independently and resolve problems to our customers.
- Must possess a valid driving license and clean MVR.
- Current certification or proficiency in one of the following is a plus: Access Control: ProWatch, Gallagher, Ccure 9000, Lenel/S2, Genetec, Video: Genetec, Avigilon, Hanwha, Exacq, Axis. Milestone, IPConfigureLocking Hardware: Mechanical/Electromechanical, Assa Abloy, Schlage, Von Duprin, etc.
Company Information
- Security 101 is a DFWP and EOE organization with a team-oriented work environment.
- Must have a clean driving record; pass a background investigation and a drug-test screening.
- Must also be able to work in both office and outside environments, climb a ladder, use a forklift, and carry boxes weighing 50lbs.