Service Technician

About the role

A Rose Valley Management Service Technician is an essential team member who is responsible for providing excellent customer service while performing preventative and routine maintenance throughout the property grounds and in resident units. In this role you’ll help deliver high-quality, hospitality-driven living experiences to our community located in Philadelphia, PA.

Responsibilities

• Responsible for common area and apartment repairs (routine and preventative) in the scope of plumbing, HVAC, electrical, carpentry, wall repairs, painting, and appliances
• Oversee building curb appeal through exterior inspections, cleaning, and grounds maintenance
• Provide customer service and attention to detail to ensure resident satisfaction
• Perform daily cleaning
• Handle special projects as assigned
• Apply preventative measures to reduce future problems
• Fix potential safety hazards to avoid injuries
• Attend team meetings, workshops, and training sessions as required
• Participate in on-call rotation for emergency work orders

Requirements

• Able to stand and walk inside and outside in all weather
• Able to lift up to 50 lbs
• Able to endure walking, squatting, bending, balancing, climbing (ladders), kneeling, crawling, and prolonged standing

Qualifications

• Basic knowledge of plumbing, electrical, HVAC, carpentry, appliance, drywall, painting, and snow removal
• Customer service first attitude
• Must have reliable transportation for on-call emergencies
• Experience working in maintenance in an apartment community
• Availability for on-call duties

Skills

• Excellent customer service
• Organizational skills
• Ability to take initiative
• Strong written, verbal, and computer skills (preferred)

Benefits

• Opportunities for monthly commissions
• Health, Dental, and Vision Insurance
• Flexible Spending Account
• Health Spending Account
• Commuter Benefits
• Generous PTO package
• 401K after 1 year of service with company match

Pay

Salary Range: $23 - $25/hr plus commission