Service Technician

About the role

Build a career you're proud of at a company that values your technical expertise, invests in your development, and rewards your ambition. If you're the person others turn to when equipment isn't working right and have experience diagnosing, troubleshooting, and repairing mechanical or technical systems, put those skills to work as a Service Technician at RDO Equipment Co. Candidates with 4+ years of hands-on technical or mechanical experience are preferred. You'll take on meaningful work, continue developing your expertise through industry-leading training, and make your mark on our growing company.

Pay

$28 - 42+ per hour

• Competitive wages and profit-sharing program to match your skills and experience.

Benefits

• Tool reimbursement program.
• Comprehensive benefits package that supports your well-being (details available on RDO's benefits page).
• Career path program giving you autonomy to manage your own career.
• Company core values that guide how we work, grow, and lead.
• Outdoors-friendly location: Webster area offers world-class hunting, fishing, and other outdoor opportunities.
• Culture of support: team-oriented environment where everyone works together to grow the store.
• Tight-knit team: friendly, collaborative atmosphere focused on solving customer problems throughout the region.

RDO Equipment Co. is an industry-leading team providing a world-class experience for customers who do vital work. The Webster store is part of the Midwest Agriculture division, selling and servicing John Deere agriculture machinery and parts, and primarily serves crop and livestock farmers in the surrounding areas.

Responsibilities

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly.
• Use troubleshooting skills: Identify and resolve issues efficiently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep the shop tidy and organized: Maintain a clean and efficient work environment.

For a complete list of duties and responsibilities, view the full job description.

Requirements

• 4+ years of technical or mechanical experience preferred: Experience diagnosing, troubleshooting, repairing, or maintaining equipment, vehicles, machinery, or other technical systems.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.