Service Technician

RESPONSIBILITIES AND JOB DUTIES

• Operating and inspecting assigned equipment including but not limited to forklifts, vehicles, tools, and/or cranes.
• Aid in evaluations, repairs, and/or new builds according to the job traveler, procedures, drawings, and verbal instructions.
• Aid in the assembly process and testing of hydraulic power units, lube systems, and components as per customer requests, procedures, drawings, and verbal instructions.
• Complete Field Service Paperwork; timesheets, JSA, Delivery Tickets, etc.
• Direct contact with customers, OSS, ISS, etc.
• Assist with maintenance inspections of field service equipment, while making necessary repairs.

Requirements

• Education: High School diploma or equivalent; Preferred: Trade school or other certifications.
• Experience: Two levels for the Field Service Technician, each building on the other as follows:
  • The uncertified Field Service Technician has 3-8 years of experience and does not have any specialized hydraulic certification.
  • The Senior Field Service Technician has 8+ years of experience and has specialized hydraulic training or other certified schooling.
• Skills, Knowledge, Abilities: Basic tool knowledge, average to good math skills (fractions), basic computer skills, ability to read and understand hydraulic/electrical schematics with troubleshooting capability.
• Character Traits: Team-oriented and spirited, dependable, integrity, strong interpersonal and communication skills (both written and oral), organized, able to handle multiple assignments with strict deadlines.
• Physical Requirements: Standing, sitting, climbing, walking, crouching, stooping, twisting, and bending. Must be able to pass physical fitness safety training.
• Working Conditions/Environment: Customer jobsite and shop conditions (no central heat or air conditioning); outdoor work required; uniforms supplied. Some projects are subject to harsh environmental work conditions.