Service Technician

Purpose

Performs basic diagnostic, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman (if applicable) or senior technicians.

Basic Functions And Responsibilities

• Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Responsible for the disassembly, assembly, and repair of components and machines
• Performs all service tasks as assigned by the Service Manager
• Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments
• Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer
• Participates in all training programs as directed by the Service Manager
• Accounts for all time and for all materials used in performing work duties
• Maintains a clean work area and performs work in a neat and orderly fashion
• Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use
• Follows all safety rules and regulations in performing work assignments

Experience, Skills, And Knowledge Requirements

• High School Diploma or equivalent experience required
• 3+ years of experience performing service repairs
• Able to write diagnosis and work completed on routine reports (repair orders)
• Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
• Proficient in using personal computers and various types of diagnostic equipment
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Able to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Able to speak effectively one-on-one with customers
• Able to operate vehicles and equipment used for diagnostic purposes
• Valid driver’s license required for potential driving situations
• Ability to operate a forklift, preferred

Physical Demands

• Weight Requirements: Lifting up to 50 lbs.
• Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long durations of time
• Visual: Working with PC, smart devices, and close detailed work
• Driving: Occasional – Short and long distances
• Dexterity: Ability to grasp and manipulate standard tools and office equipment
• Noise: Medium to High

Pay

Our employees receive a total annual salary that consists of competitive base wages and a structured bonus program.

Schedule

Employees can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development.