Service Technician

About the role

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Responsibilities

• Build high-impact relationships with customers and ensure our products, equipment, and services represent our brand each day.
• Perform maintenance, sanitation, repairs, and lab sampling on water vending machines while adhering to quality and safety standards.
• Respond to service calls in a timely manner and close service requirements with accuracy and precision.
• Responsible for loading equipment parts and managing inventory.
• Conduct daily pre-trip inspection and maintain cleanliness of vehicle.
• Collect all cash/coins within designated retail markets and vending locations.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services, and providing exceptional customer experiences.

Qualifications

• Exceptional customer service and communication skills.
• Strong mechanical aptitude and ability to use diagnostic tools.
• Ability to use application-based handheld devices.
• Excellent planning, time management, organization, and problem-solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50 lbs.
• Ability to stand for prolonged periods when servicing equipment.
• Valid Driver’s License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.

Benefits

• Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care FSA, health savings account (HSA)
• Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
• Insurance: Employee Life Insurance, short- and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
• Other great benefits: Employee discounts, auto/home/pet insurance savings, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for childbirth, adoption, or foster parenting, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits

Pay

$21 per hour

Schedule

Monday through Friday, 7:00 AM to 4:00 PM