Service Technician

About Us

AgriVision Equipment Group and PrairieLand Partners (AVE-PLP, LLC) is a joint venture between two of the top John Deere Dealerships in the United States. By joining forces, we continue to lead the charge in technology, innovation, and best-in-class service and support for our customers. Our purpose is to lead agriculture in rural America. We credit our success to our knowledgeable, competitive, hardworking, and passionate employees who strive for excellence. We live out our Guiding Principles of Integrity, Servant Leadership, Courageous Innovation, and Performance. With over 100 years of experience in the agricultural industry, we have a rich heritage, growth mindset, and entrepreneurial spirit. Today, we have a strong presence in numerous locations across western Iowa, eastern Nebraska, central and eastern Kansas, and northwest Missouri.

We are seeking driven, highly motivated, collaborative, and intellectually curious professionals who want to be part of cultivating the highest impact culture in the agriculture equipment industry. Previous experience with large ag equipment or commercial/turf equipment is welcomed but not required. We can train the right individual who is willing to work hard and make customers their #1 priority.

About the Role

The Service Technician – Level 1 is responsible for performing basic diagnostics, service repairs, and maintenance work on customer and dealer-owned equipment. This role reports to the Service Manager.

Responsibilities

• Performs repairs and maintenance using proper tools, techniques, and equipment for the machines the technician specializes in.
• Follows Technical Manual procedures when conducting maintenance and repairs on machines of the Technician’s specialty.
• Seeks direction and guidance from the Service Manager or senior technicians, as necessary.
• Maintains contact with customers about work performed on equipment as needed.
• Participates in training programs required for advancing work-related skills and knowledge.
• Maintains current knowledge of John Deere and competitive products.
• Maintains vehicles, inventory, AVE-PLP tools, personal tools, and equipment in good working order.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations in performing work assignments.
• Completes all reports and forms required in conjunction with work assignments.
• Performs other duties as required to ensure the success of AVE-PLP.

Qualifications

• High School Diploma or General Education Diploma (GED) equivalent is required.
• One or more years of experience performing service repairs is preferred.
• Experience with mechanical, electrical, and hydraulic systems used in off-road, construction, lawn, or heavy equipment is preferred.
• An equivalent combination of education and experience may be substituted on a year-for-year basis.

Skills

• Ability to consistently promote, support, work, and act in a manner aligned with AVE-PLP’s DNA.
• Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of customer and dealer-owned equipment.
• Ability to operate vehicles and equipment used for diagnostic purposes.
• Effective communication skills with AVE-PLP staff and customers, both verbal and written.
• Ability to work cooperatively in a team environment.
• Ability to use job-related computer applications and basic computer functions.

Requirements

• Must have reliable transportation.
• Must have and maintain a valid Driver’s License.
• Passing a driving record (MVR), criminal history background check, employment verification, and drug screen will be required prior to the start of employment.
• Forklift license preferred or ability to obtain one.

Working Environment

The work environment includes:

• Occasional outdoor work in extreme weather conditions (hot/cold); walking on uneven terrain; occasional exposure to insects.
• Regular and long-term exposure to work areas containing toxic/caustic/hazardous/volatile chemicals; extreme conditions such as hot/cold; sharp hazards; dust/fumes/gasses; electrical shock; moving mechanical parts; high-pitched and/or constant loud noise.
• Work may involve assisting with sampling, calibration of equipment, and process instruments calibration/maintenance in difficult areas.
• Personal Protective Equipment (PPE) required, including cold weather gear, eye protection, gloves, and provided uniform.
• A clean and safety-conscientious work environment is required.
• Work may involve long hours and overtime during holidays, weekends, and evenings.
• Required to rotate on-call responsibilities for up to a week at a time.

Physical Demands

The physical demands of this role include:

• Ability to stand, sit, walk, walk on unpaved terrain, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice.
• May involve climbing ladders, stairs, steps, and traversing catwalk grating, pushing, pulling, bending, stooping, and kneeling on a frequent basis, and working in confined spaces.
• Specific vision abilities required include close vision, distance vision, color vision, and ability to adjust focus.
• Moving, positioning, and carrying loads of up to 5 pounds upstairs and loading on four-foot-high surfaces frequently.
• Strenuous physical work involving heavy lifting, pushing, or pulling of objects up to 50 pounds frequently and 75 pounds occasionally.