Service Technician

We need to output HTML fragment with sections: About the role? The posting includes a "Why Join Pinnacle Propane?" paragraph, "Position Summary", "Essential Job Functions", "Basic Qualifications Required", "Physical Requirements", "Knowledge, Skills, and Abilities". Also benefits listed under "When you join our team, you'll enjoy:" includes benefits list. So we need sections: About the role (maybe combine why join and position summary?), Responsibilities (Essential Job Functions), Requirements (Basic Qualifications Required + Physical Requirements + Knowledge, Skills, and Abilities?), Benefits (list), maybe Pay and Schedule not present, so omit. Also we need to not repeat job title as heading. Use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive info, not invent. Remove boilerplate: EEO, disclaimer, reasonable accommodations, drug-free workplace, solicitation disclaimer. Also remove metadata like Department, FLSA Status, Reports to? Those are minor metadata; we can fold into a short

  or drop. Probably include a short paragraph with those details. We need to decide sections: About the role (maybe include why join and position summary). Responsibilities (Essential Job Functions). Requirements (Basic Qualifications Required, Physical Requirements, Knowledge, Skills, and Abilities). Benefits (list). Possibly also a short meta paragraph for Department etc. We must not create sections with filler like "commensurate with experience". Not needed. Let's extract content. Why Join Pinnacle Propane? paragraph: "At Pinnacle Propane, we pride ourselves on delivering safety, reliability, and exceptional customer service. Our commitment to innovation and sustainability positions us as a trusted partner for residential, commercial, and industrial propane solutions. Join us in making a difference in our community by providing top-notch propane services that power homes and businesses. We value our employees and offer a comprehensive benefits package to support your well-being and work-life balance." Then bullet list of benefits: Great Benefits: Including medical, vision, dental insurances, amongst others. Life Insurance: Financial protection for you and your family. Community Volunteering Day: A paid day off to give back to the community and make a difference. Paid Time Off: Generous PTO and company holidays to relax, recharge, and spend time with loved ones. Retirement Savings Plan: Employer contributions to help you save for the future. We can turn that into a

  • list. Position Summary: paragraph about propane service technician role. Essential Job Functions: list of duties (many). We'll put each as
  • . Basic Qualifications Required: list of qualifications (some sentences). We'll turn into
  • items. Physical Requirements: list. Knowledge, Skills, and Abilities: list. We need to avoid repeating job title as heading. We'll output something like:

    About the Role

    At Pinnacle Propane, we pride ourselves on delivering safety, reliability, and exceptional customer service. Our commitment to innovation and sustainability positions us as a trusted partner for residential, commercial, and industrial propane solutions. Join us in making a difference in our community by providing top-notch propane services that power homes and businesses. We value our employees and offer a comprehensive benefits package to support your well-being and work-life balance.

    Position Summary: This propane service technician role involves safely delivering propane to residential and commercial customers while maintaining high standards of professionalism. The technician conducts daily vehicle inspections, loads, and transfers propane in compliance with company policies, DOT, Hazmat, and safety regulations, ensuring accurate delivery documentation. They support customer satisfaction by communicating clearly, identifying safety concerns, and maintaining equipment and vehicles in excellent condition. The technician embodies Pinnacle Propane’s commitment to safety, compliance, and reliable service. They must ensure compliance with all federal, state, and local regulations governing the storage, installation, delivery, and use of propane products. Following company policies and procedures outlined in employee and operation manuals is essential. The position reports directly to the Operations Manager.

    Then Benefits:

    Benefits

    • Great Benefits: Including medical, vision, dental insurances, amongst others.
    • Life Insurance: Financial protection for you and your family.
    • Community Volunteering Day: A paid day off to give back to the community and make a difference.
    • Paid Time Off: Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
    • Retirement Savings Plan: Employer contributions to help you save for the future.
    Then Responsibilities:

    Responsibilities

    • Install, set, inspect, maintain, troubleshoot, repair, and remove propane tanks, cylinders, regulators, piping, and related propane equipment.
    • Install underground and above-ground propane service lines to residential, commercial, agricultural, and industrial customers in accordance with NFPA 54, NFPA 58, DOT, state, and local regulations.
    • Perform gas leak tests, pressure tests, gas system checks, and safety inspections before placing propane systems into service.
    • Diagnose and repair propane appliances and equipment, including water heaters, furnaces, fireplaces, cooktops, dryers, generators, pool heaters, and other propane-fueled equipment.
    • Install, replace, adjust, and convert propane appliances and regulators as required.
    • Perform preventative maintenance and scheduled inspections on customer propane systems.
    • Ensure all installations and repairs meet company quality standards and applicable federal, state, and local codes.
    • Respond to emergency service calls involving gas leaks, no-gas conditions, equipment failures, and other customer emergencies while following established safety procedures.
    • Safely operate vehicles, cranes, compressors, trenching equipment, power tools, and other equipment required to perform service work.
    • Complete required vehicle inspections, including daily pre-trip and post-trip inspections, and report mechanical issues promptly.
    • Maintain company vehicles, tools, testing equipment, and inventory in a clean, organized, and serviceable condition.
    • Accurately complete electronic work orders, installation records, leak check documentation, compliance forms, and customer service reports using company technology.
    • Educate customers on safe propane usage, appliance operation, emergency procedures, and system maintenance.
    • Maintain professional and courteous communication while delivering exceptional customer service.
    • Follow all company safety policies, OSHA requirements, DOT regulations, and applicable industry standards.
    • Participate in after-hours emergency response and rotating on-call schedules as required.
    • Communicate safety concerns, customer issues, equipment deficiencies, and operational concerns promptly to management.
    • Safely lift, carry, push, pull, and maneuver propane equipment, cylinders, tools, and materials weighing up to 75 pounds, with occasional team lifting for heavier items.
    • Perform other duties as assigned to support business operations.
    Then Requirements: maybe combine Basic Qualifications Required, Physical Requirements, Knowledge, Skills, and Abilities into one Requirements section with sublists? But we need to use
    • for any list. Could have multiple
      under same heading? Probably okay. We'll just make one Requirements section with multiple
      groups? Might be confusing. Better to split into subheadings? But only allowed headings are

      for section headings. Could have multiple

      sections: Qualifications, Physical Requirements, Knowledge Skills Abilities. However the instruction: "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have separate sections for Qualifications, Physical Requirements, Knowledge, Skills, Abilities. But they said prefer a few substantive sections over many thin ones. So maybe combine into one Requirements section with multiple

      groups, each preceded by a

      describing the category. That seems acceptable. Let's do:

      Requirements

      Basic Qualifications:

      • High school diploma or GED preferred.
      • Minimum one (1) year of propane service, HVAC, plumbing, mechanical, utility, or related field experience preferred.
      • Valid driver's license with an acceptable driving record.
      • Class B Commercial Driver's License (CDL) with Tanker Endorsement or the ability to obtain within company-established timeframes.
      • Hazmat Endorsement or ability to obtain within company-established timeframes.
      • Ability to obtain and maintain a DOT Medical Examiner's Certificate.
      • Ability to pass all DOT drug and alcohol testing requirements.
      • Ability to read, write, speak, and understand English sufficiently to perform job duties safely.
      • Ability to read and interpret installation manuals, piping diagrams, technical specifications, safety procedures, and regulatory requirements.
      • Working knowledge of propane equipment, regulators, piping systems, appliances, combustion systems, and pressure testing procedures preferred.
      • Ability to safely work independently with minimal supervision while exercising sound judgment.
      • Strong troubleshooting and mechanical aptitude.
      • Basic computer and mobile device skills for electronic documentation and work order completion.
      • Excellent customer service and communication skills.

      Physical Requirements:

      • Frequently lift, carry, push, and pull up to 75 pounds.
      • Frequently bend, kneel, crouch, crawl, climb ladders, and work in confined spaces.
      • Ability to dig trenches, install underground service lines, and perform physically demanding outdoor work.
      • Ability to work at varying heights using ladders and elevated work platforms.
      • Ability to work outdoors in all weather conditions, including extreme heat, cold, rain, snow, wind, and uneven terrain.
      • Ability to work around propane, flammable gases, heavy equipment, and moving vehicles while maintaining constant awareness of safety hazards.
      • Ability to wear required Personal Protective Equipment (PPE), including flame-resistant clothing, safety glasses, gloves, hard hats, hearing protection, and respiratory protection when required.

      Knowledge, Skills, and Abilities:

      • Strong commitment to safety and regulatory compliance.
      • Knowledge of NFPA 54 and NFPA 58 standards is preferred.
      • Knowledge of DOT and OSHA regulations applicable to propane operations.
      • Strong diagnostic and troubleshooting skills.
      • Ability to prioritize work and manage multiple service calls efficiently.
      • Ability to communicate effectively with customers, coworkers, dispatchers, and supervisors.
      • Dependable, self-motivated, and team-oriented.
      • Demonstrates professionalism, integrity, and a positive attitude.
      We should also include a short paragraph for metadata like Department, FLSA Status, Reports to maybe as a

      after About the Role? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it." So we can include a short paragraph after the About the Role section maybe: "Department: Operations. FLSA Status: Non-exempt (Full-Time). Reports to: Service Manager." But we already have "Reports to: Service Manager" in Position Summary? Actually Position Summary says reports directly to the Operations Manager, but metadata says Service Manager. Slight discrepancy; we should preserve both? The metadata says Reports to: Service Manager. Position Summary says reports directly to the Operations Manager. We need to preserve all