Service Technician

Who We Are Meritum Energy is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida, Oklahoma, Arkansas, Missouri, Kansas, and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service. Why Join Us? Benefits We're committed to supporting our team members with benefits that reflect our values of safety, service, and stability. Here's what you can expect: Competitive pay401(k) with 6% company matchHealth and vision insuranceCompany-paid dental insuranceCompany-paid AD&D and life insurancePaid time off with rollover hoursReferral bonus programs Job Summary Pico Propane, a Meritum Energy Holdings company in Fort Lauderdale, FL, is seeking a Service Technician with a CDL. The Service Technician is responsible for the installation, repair, and maintenance of propane equipment and tanks, and assists with propane deliveries as needed, with a key focus on customer satisfaction. The ideal candidate enjoys variety in the workday, has a passion for customer service, and wants to be part of building a local business. Success in this role requires excellent communication skills, a positive attitude in the face of challenges, and the ability to follow through on solutions. Above all else, personal safety and the safety of our customers must take the highest priority. Duties/Responsibilities Travels to customers' homes and places of businessAssists with propane deliveries, including cylinder deliveries, to residential and commercial customers as neededPerforms DOT pre-trip and post-trip vehicle inspections and maintains accurate service and delivery recordsPrepares, stages, and installs tanks, regulators, and gas lines for new customersDiagnoses and repairs propane equipment such as water heaters, pool heaters, generators, ranges, dryers, and other LP appliancesConducts site surveys and recommends where tanks and equipment should be placedTroubleshoots problems with existing equipmentPerforms leak checks and pressure tests on new and existing systems, including out-of-gas and interruption-of-service proceduresProvides customers with verbal and written operating instructions for new equipment, including how to recognize and respond to a gas leakMaintains tools and equipment and leaves every job site cleanRecords and maintains stock levelsPerforms routine maintenance on the work vehicleParticipates in an on-call rotation for after-hours and emergency service calls The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position. Qualifications Required Skills/Abilities: Experience in propane or gas equipment service and installation; propane delivery experience is a plus Working knowledge of propane (LP) systems Willingness to learn and grow Ability to solve problems and repair equipment on site Proficient in using a tablet or mobile device for work orders and delivery tickets, and GPS to navigate to customer locations Customer service oriented, with strong communication skills Education, Certification, Licenses Required High school diploma or equivalent required CDL Class A or B required; Hazmat (H) and Tanker (N) endorsements preferred Must have a valid driver’s license with a clean driving record Ability to obtain Florida LP gas certification Propane Education & Research Council (PERC) CETP certification in Delivery, Tank Setting, Appliance Connection, or Service Technician preferred Physical Requirements The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job. Position requires the ability to stand, walk, stoop, kneel, and crouch for extended periods; frequently lift and carry up to 50 lbs.; and occasionally lift and maneuver up to 100 lbs. (e.g., cylinders) using proper equipment or assistance Ability to regularly climb in and out of a commercial motor vehicle, multiple times per work shift Good hand-eye coordination; arm, hand, and finger dexterity, including the ability to grasp; and visual acuity to operate equipment, including at night. Frequent sitting, reaching with hands and arms Ability to work in confined spaces, such as crawl spaces and attics, for extended periods Ability to communicate effectively with customers, coworkers, and dispatch, and to detect the odor of propane Conditions Of Employment Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider. Hazmat endorsement, if held or obtained, requires a TSA background check Must pass pre-employment screening and background check Work Environment Position may require working evening hours and weekends as needed Work is normally performed outside, where exposure to extreme heat, humidity, rain, fumes, airborne particles, and gases is common The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445. Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.