Service Technician

About the role

Paraco is a family-owned energy company serving customers throughout the Northeast. Based in Saugerties, New York, the Service Technician installs, maintains, diagnoses, and repairs propane systems, appliances, tanks, and related equipment for residential, commercial, and industrial customers. This position requires a strong commitment to safety, reliability, technical quality, and excellent customer service.

Responsibilities

• Install, service, repair, and remove LP propane tanks, appliances, piping, regulators, and related equipment for residential, commercial, and industrial customers.
• Diagnose and troubleshoot propane systems and appliances and complete required repairs safely and efficiently.
• Perform leak checks, pressure tests, safety inspections, gas-system start-ups, lockouts, re-installs, and gas odor/leak calls.
• Perform preventive maintenance, cleaning, and parts replacement on LP gas appliances and equipment.
• Respond to no-heat, insufficient-heat, and other emergency service calls.
• Complete required service records, vehicle inspections, safety procedures, and documentation accurately.
• Maintain a clean, safe, and properly stocked service vehicle and assigned equipment.
• Communicate findings, recommendations, and completed work clearly to customers and internal teams.
• Follow all company policies and applicable federal, state, local, DOT, and industry safety requirements.
• Complete required CETP/PERC, operator qualification, and company training.
• Provide exceptional customer service and protect customer property while representing Paraco professionally.
• Participate in a rotational on-call schedule, including evenings, weekends, and holidays as business needs require.

Qualifications

• Minimum 1 year of service technician experience installing, maintaining, testing, and repairing equipment or mechanical systems.
• CDL Class B with HazMat endorsement and valid DOT medical certification.
• Safe driving record and compliance with DOT requirements.
• Strong mechanical, troubleshooting, diagnostic, and problem-solving skills.
• Experience using hand tools, power tools, and testing equipment.
• Knowledge of LP gas piping, propane systems, tank installations, and appliance service.
• CETP certification and propane-industry field experience preferred.
• Plumbing, HVAC, electrical, gas piping, and/or appliance installation and repair experience preferred.
• High school diploma, GED, or equivalent.
• Ability to regularly lift more than 50 lbs. and perform physical work including bending, climbing, kneeling, reaching, stooping, and twisting.
• Ability to work outdoors and travel throughout the assigned service area in varying weather and driving conditions.
• Dependable, proactive, resourceful, and customer-focused with strong communication and interpersonal skills.
• Ability to work independently, prioritize multiple assignments, and contribute to team success.

Benefits

• Medical
• Dental
• Vision
• 401k
• Paid Time Off and Sick Time

Schedule

Standard schedule: M‑F 1st Shift, with rotational on‑call requirements including evenings, weekends, and holidays as business needs require.