Service Technician

OWL Services · Woonsocket, RI · 1 mo ago

Full-time

About the role

Petroleum Service Technician Join OWL Services and Build Your Career in Petroleum Equipment Service OWL Services is a leading provider of sales, installation, service, maintenance, compliance, and modernization solutions for fueling and energy infrastructure across the United States. With more than 1,400 field service professionals and 33 offices and distribution centers nationwide, we keep critical businesses operating 24/7/365. We’re growing and looking for experienced Petroleum Service Technicians who enjoy hands-on troubleshooting, working with sophisticated equipment, and solving problems in the field. If you have experience with fuel dispensers, point-of-sale systems, electrical or mechanical equipment, or petroleum service, we want to hear from you. The Opportunity As a Petroleum Service Technician, you’ll be on the front lines keeping fueling locations safe, reliable, and operational. You’ll diagnose and repair equipment, install and replace components, work directly with customers, and tackle a variety of mechanical, electrical, and technology-related service calls. No two days are exactly alike. You’ll work independently in the field while having the support, training, and resources of a nationwide service organization behind you.

Responsibilities

Perform petroleum equipment service, troubleshooting, repair, and installation in a professional, safe, and timely manner.
Diagnose and repair fuel dispensers, hanging hardware, point-of-sale equipment, and related systems.
Perform mechanical and electrical troubleshooting and component replacement.
Install, repair, and replace dispenser hardware and equipment.
Complete service calls accurately and efficiently while maintaining a high standard of workmanship.
Document work performed and complete job paperwork at the time of service.
Communicate professionally with customers and provide technical assistance and product support.
Build strong customer relationships by delivering dependable service and solutions.
Complete required training and maintain current certifications and equipment knowledge.
Learn and support additional systems and equipment at customer locations.
Manage multiple service calls and priorities in a fast-paced field environment.
Work independently while collaborating with dispatch, customers, technicians, and management.
Follow all company, customer, and safety procedures.

Requirements

High school diploma or GED.
2+ years of experience or technical schooling in mechanical, electrical, computer, petroleum equipment, or a related trade.
Strong mechanical and electrical troubleshooting skills.
Ability to communicate effectively with customers and team members.
Strong attention to detail and commitment to quality workmanship.
Positive, professional attitude.
Ability to work outdoors in varying weather conditions.
Ability to safely lift and carry equipment weighing up to 75 lbs.
Valid driver's license and clean driving record.
Ability and willingness to complete required training and certifications.

Skills

Petroleum equipment service
Fuel dispenser installation or repair
Wayne or Gilbarco dispensers
Verifone equipment
Point-of-sale installation and repair
Computer networking
Electrical troubleshooting
Mechanical repair
Commercial or industrial field service
Convenience store, gas station, fleet fueling, or similar equipment service

Don't have experience with every system listed above? That's okay. If you have strong mechanical, electrical, or technical skills and enjoy troubleshooting, OWL provides training to help you expand your expertise.

Benefits

World-class paid training to expand your technical skills and certifications
10 paid holidays
Flexible Time Off
401(k) with company match
Health, dental, and vision insurance
HSA and FSA options
Disability and occupational accident insurance
Company-paid life insurance
Employee Assistance Program (EAP)
Opportunities to develop skills across petroleum equipment, POS, electrical, mechanical, networking, EV charging, and other energy infrastructure technologies