Service Technician

OWL Services is a leading provider of sales, installation, service, maintenance, compliance, and modernization solutions for fueling and energy infrastructure across the United States. With more than 1,400 field service professionals and 33 offices and distribution centers nationwide, the company keeps critical businesses operating 24/7/365.

About the role

As a Petroleum Service Technician you’ll be on the front lines keeping fueling locations safe, reliable, and operational. You’ll diagnose and repair equipment, install and replace components, work directly with customers, and tackle a variety of mechanical, electrical, and technology‑related service calls. No two days are exactly alike. You’ll work independently in the field while having the support, training, and resources of a nationwide service organization behind you.

Responsibilities

• Perform petroleum equipment service, troubleshooting, repair, and installation in a professional, safe, and timely manner.
• Diagnose and repair fuel dispensers, hanging hardware, point‑of‑sale equipment, and related systems.
• Perform mechanical and electrical troubleshooting and component replacement.
• Install, repair, and replace dispenser hardware and equipment.
• Complete service calls accurately and efficiently while maintaining a high standard of workmanship.
• Document work performed and complete job paperwork at the time of service.
• Communicate professionally with customers and provide technical assistance and product support.
• Build strong customer relationships by delivering dependable service and solutions.
• Complete required training and maintain current certifications and equipment knowledge.
• Learn and support additional systems and equipment at customer locations.
• Manage multiple service calls and priorities in a fast‑paced field environment.
• Work independently while collaborating with dispatch, customers, technicians, and management.
• Follow all company, customer, and safety procedures.

Requirements

• High school diploma or GED.
• 2+ years of experience or technical schooling in mechanical, electrical, computer, petroleum equipment, or a related trade.
• Strong mechanical and electrical troubleshooting skills.
• Ability to communicate effectively with customers and team members.
• Strong attention to detail and commitment to quality workmanship.
• Positive, professional attitude.
• Ability to work outdoors in varying weather conditions.
• Ability to safely lift and carry equipment weighing up to 75 lbs.
• Valid driver’s license and clean driving record.
• Willingness to complete required training and certifications.

Desired experience

• Petroleum equipment service
• Fuel dispenser installation or repair
• Wayne or Gilbarco dispensers
• Verifone equipment
• Point‑of‑sale installation and repair
• Computer networking
• Electrical troubleshooting
• Mechanical repair
• Commercial or industrial field service
• Convenience store, gas station, fleet fueling, or similar equipment service

Benefits

• World‑class paid training to expand technical skills and certifications
• 10 paid holidays
• Flexible Time Off
• 401(k) with company match
• Health, dental, and vision insurance
• HSA and FSA options
• Disability and occupational accident insurance
• Company‑paid life insurance
• Employee Assistance Program (EAP)
• Opportunities to develop skills across petroleum equipment, POS, electrical, mechanical, networking, EV charging, and other energy infrastructure technologies
• Stability and resources of a nationwide organization with a large field service network