Service Technician

Role Summary

The Ourisman Automotive Group is seeking a skilled and detail-oriented Service Technician to join their team. The Service Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, ensuring that our customers receive safe and reliable service.

More about the role

• Perform accurate diagnostics on vehicles to identify mechanical and electrical issues and carry out necessary repairs.
• Conduct routine maintenance services such as oil changes, tire rotations, brake inspections, and fluid checks.
• Test drive vehicles and utilize diagnostic tools to ensure repairs are completed successfully and to manufacturer standards.
• Maintain detailed records of all work performed, parts used, and services recommended.
• Work closely with Service Advisors and other technicians to ensure efficient workflow and customer satisfaction.
• Occasionally communicate with customers to explain repairs and maintenance needs.

What we look for

• Previous experience as an automotive technician or mechanic is preferred.
• Applicable certifications and technical trainings.
• Proficiency with diagnostic tools, repair equipment, and technical manuals.
• Strong analytical skills to diagnose complex mechanical and electrical issues.
• Ability to work in a physically demanding environment, including lifting heavy parts and standing for extended periods.
• Excellent customer service skills, with the ability to handle challenging situations professionally.

Benefits

• Health, dental, and vision insurance
• Life insurance options
• Short-term and Long-term disability insurance
• 401(k) plan with company match
• Paid time off and holiday leave
• Opportunities for professional development and growth

About the Role

The Ourisman Automotive Group is dedicated to providing exceptional service and care to its customers. As a forward-thinking organization, they strive to continuously improve their processes and maintain high standards of quality. This commitment extends to every aspect of their business, including the individuals who make up their team. From the front-line service advisors to the back-of-the-house mechanics, each member plays a crucial role in delivering a seamless and satisfying experience for their clients.

Schedule

The schedule for this position will vary based on the needs of the dealership, but generally includes regular working hours, including weekends and evenings, to accommodate customer service needs.

Pay

Compensation details are confidential and will be discussed during the interview process. However, the company offers competitive salaries and benefits packages designed to attract and retain top talent.