Service Technician

About the role

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Service Technician to join our team! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

Responsibilities

• Ensure resident service requests are handled in a timely manner
• Troubleshoot and perform necessary repairs to the community including plumbing, HVAC, appliances, carpentry and electrical
• Comply with OSHA/EPA regulations
• Maintain the exterior/interior of the community to exceed apartment living standards
• Ensure the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
• Any other additional task required

Requirements

• High School diploma, GED or related experience and/or training
• Must have a valid Driver’s License
• Background in excellent customer service
• EPA Universal HVAC Certified for refrigerant recycling
• Provide own hand tools and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices
• Must be able to transport items weighing up to 25 pounds
• Proficient communication skills both verbal and written
• Ability to multi-task and strong organizational skills are required
• Able to be on-call for responding to after-hours emergencies
• Must be able to perform work both inside and outside

Physical demands

• Daily ascending/descending of stairs and occasionally of ladder to perform work orders
• Continuous walking and standing
• Must be able to remain in a stationary position for long periods of time
• Must be able to move, bend, squat, stoop, twist, climb stairs and turn to perform day to day responsibilities

Benefits

• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs: Childcare, Tuition, Wellness, Cellphone
• $2,000 annual HRA and HSA contribution
• Parental Paid Leave
• Living Generously program with 100% charitable contribution match