Service Technician

About the role

Advance Your Maintenance Career with Morgan Properties! Now Hiring: Service Technicians | Rochester, NY Step into a rewarding, hands-on maintenance role where your skills make a direct impact every day. Morgan Properties is seeking a Maintenance Service Technician to support our 168-unit apartment community, Gateway Landing on the Canal, in Rochester, NY. Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country. Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

Responsibilities

• Troubleshoot and complete service repairs including HVAC, general appliance repair, carpentry, electrical, plumbing, and other maintenance needs.
• Maintain interior and exterior areas while ensuring compliance with company standards, safety guidelines, and applicable laws.
• Respond promptly and efficiently to resident service requests and assigned work orders.
• Communicate professionally with residents and office staff regarding repairs, updates, and follow-up needs.
• Complete preventative maintenance and support the overall appearance, functionality, and success of the community.
• Provide exceptional service while helping residents feel proud to call their community home.

Requirements

• Active, valid driver's license and reliable personal vehicle
• HVAC / EPA / CFC certification preferred
• 2-3 years of maintenance experience preferred
• One year of related experience or an equivalent combination of education and experience
• Strong troubleshooting skills and the ability to work independently while supporting a team

Benefits & Compensation

• Base Pay: $22.00-$24.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly bonus opportunity
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

Note: Overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience, which may result in total compensation outside of the stated range.

Schedule

Monday-Friday: 8:00 AM-4:30 PM Paid rotating on-call participation required