Service Technician

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real content. No job title heading. No Job ID. Remove boilerplate like EEO, legal, etc. Also remove application instructions. Keep all substantive info. We need to parse the posting. Let's extract sections: - Brief Description: "Middleburg is currently hiring a Service Technician. The Service Technician will work under the direction of the Service Manager and Property Manager. The Service Technician is responsible for assisting in overseeing the physical assets, performing general maintenance and grounds services, apartment make-readies, and preventive maintenance and rehabilitation projects to ensure excellent curb appeal and quality of apartment homes. This position will require the ability to effectively communicate, perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with our Mission and Values." That's a description; could be "About the role" or "Position Overview". Use

About the role

with paragraph. - Position Overview: includes many bullet-like sentences. We can treat as Responsibilities. The text includes many duties: "Perform and document preventative maintenance. Conduct inspections, vacant turns, repairs, and janitorial services per the assigned schedule and according to policies and procedures. May be called upon to perform housekeeping and grounds work, not to exceed 50% of the time. Be responsible in the utilization of maintenance materials; inform manager of supply needs; keep storage area locked. Oversee and assist with apartment turns including assistance with resident move-out and apartment renovation, troubleshooting and repair of most major and minor mechanical systems in apartment turn process per standards: ensure 75% of vacant apartments are in market-ready condition according to quality standards, 3 to 5-day downtime standard for the preparation of market-ready apartments and 10-day turn for upgrade units, and the “I would live here” test. Responsible for computerized administration of maintenance functions; accurate tracking of inventory for repair and maintenance, documentation of the status of service requests, scheduling of turnovers, and completion of move-out checklists. Assist with inventory and ordering supplies and may be responsible for pick-up of supplies as needed. Daily walk the property for curb appeal, deferred maintenance, and safety issues to meet Inspection reports, service operations standards, and the “I would live here” test and make recommendations for improvements. Complete all tasks per company safety policies. Notify managers of any safety or liability concerns. Participate in safety meetings and be safety conscience. Responsible for knowledge of property-specific problems such as asbestos. Be an example and take accountability for all actions. Know and adhere to company values and policies Maintain a neat, clean uniform and professional conduct always. Perform other duties as assigned." Also Customer Service: "Complete resident-requested repairs and service within the required timeframe (24 hours). Document through KeyTrak and work with the office team to follow up with residents for incomplete service requests. Ensure excellent customer service with same day or maximum 24-hour follow up, courteous and professional attitude toward all customers. Shares on-call responsibilities with the maintenance team; Available for weekend work and after-hours emergency service requests, 24 hours per day, 7 days per week." Physical Requirements: list. Thus we can have sections: Responsibilities (maybe split into Maintenance Services and Customer Service). But we can combine. Requirements: "Desired Knowledge and Experience- High school diploma or equivalent Proficient in most areas of apartment maintenance including plumbing, painting, drywall, appliance repair, electrical, locks, carpentry, roofs, and life safety equipment. Understanding of building materials and tools. Regulatory and environmental certifications such as lead, asbestos, renovations/repairs, HVAC and CFC type I & III or Universal. CPO certification is strongly preferred. At least 2 years experience in apartment maintenance; or 3+ years in a related field. Excellent English communication skills, both verbal and written. Basic computer skills in a Windows environment (able to operate a mobile device or PC). Knowledge of machines, equipment, and tools, including but not limited to ladder, dolly, back belt, goggles, gloves, electric snake, reciprocating saw, hand saw, circular saw, table saw, cordless drill, drill press, snow blower, paintbrush, vacuum, shampoo machine, blower, cleaning supplies, and small hand tools." Physical Requirements repeated later; we can include under Requirements or separate Physical Requirements section. Since we have a Physical Requirements heading allowed, we can create a section if content exists. The posting includes Physical Requirements twice (once after Position Overview and again after Requirements). We'll combine. Work Schedule & Location: "Monday-Friday 8 am - 5 pm, with rotating on-call responsibilities. Must be available for regular on-call work/emergency calls, work scheduled off-hours, and emergency overtime as required (hours may vary to meet the business needs of the property)." That's schedule content. Benefits: "Summary What we can offer you- Great benefits- We offer comprehensive health and wellness benefits tailored to meet your needs. Choose from three medical plan options, including a company-funded HSA plan with 100% premium coverage for employees. We also provide subsidized options for additional family members, as well as dental and vision plan choices. Other benefits include paid time off, paid volunteer time, and company-paid holidays, a 401(k) match, employer-paid Life and AD&D insurance, and educational reimbursement to support your growth." Also other paragraphs about culture etc. Those are not benefits but could be "About the company" but we only have headings list; we could put under About the role or maybe a separate section like "About Middleburg". But not in allowed headings; we could incorporate into About the role or maybe omit as not required headings. The instruction: "Prefer a few substantive sections over many thin ones." So we can keep sections: About the role (description), Responsibilities, Requirements, Physical Requirements, Work Schedule & Location (Schedule), Benefits. Possibly also Skills? The requirements include skills; we could combine Skills into Requirements. But we have a Skills heading allowed; we could extract skills list: "Proficient in most areas of apartment maintenance including plumbing, painting, drywall, appliance repair, electrical, locks, carpentry, roofs, and life safety equipment. Understanding of building materials and tools. Regulatory and environmental certifications such as lead, asbestos, renovations/repairs, HVAC and CFC type I & III or Universal. CPO certification is strongly preferred. At least 2 years experience in apartment maintenance; or 3+ years in a related field. Excellent English communication skills, both verbal and written. Basic computer skills in a Windows environment (able to operate a mobile device or PC). Knowledge of machines, equipment, and tools, including but not limited to ladder, dolly, back belt, goggles, gloves, electric snake, reciprocating saw, hand saw, circular saw, table saw, cordless drill, drill press, snow blower, paintbrush, vacuum, shampoo machine, blower, cleaning supplies, and small hand tools." That's more like qualifications/skills. We could put under Requirements or Skills. Since we have both headings, we need to decide. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have Requirements and Skills separate if content distinct. But we can also combine if thin. Let's separate: Requirements: education/experience, certifications, etc. Skills: technical skills, tools, communication, computer. But we must avoid filler like "commensurate with experience". Not present. Let's extract: Requirements (education/experience): - High school diploma or equivalent - At least 2 years experience in apartment maintenance; or 3+ years in a related field. - CPO certification is strongly preferred. - Regulatory and environmental certifications such as lead, asbestos, renovations/repairs, HVAC and CFC type I & III or Universal. Skills: - Proficient in most areas of apartment maintenance including plumbing, painting, drywall, appliance repair, electrical, locks, carpentry, roofs, and life safety equipment. - Understanding of building materials and tools. - Excellent English communication skills, both verbal and written. - Basic computer skills in a Windows environment (able to operate a mobile device or PC). - Knowledge of machines, equipment, and tools, including but not limited to ladder, dolly, back belt, goggles, gloves, electric snake, reciprocating saw, hand saw, circular saw, table saw, cordless drill, drill press, snow blower, paintbrush, vacuum, shampoo machine, blower, cleaning supplies, and small hand tools. Physical Requirements: - Bending, kneeling, stooping, pushing, and pulling actions are continuous and required. - Occasionally requires lifting 75 pounds or less. - Frequently requires lifting 25 pounds through the workday. - Must be able to walk apartments and grounds including steps frequently. - Able to climb ladders over 10 feet. - Ability to read gauges and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals. - Understands and follows safe work practices for all trades, including but not limited to: the use of hazardous chemicals, Lockout Tag-out, Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces. Schedule: - Monday-Friday 8 am - 5 pm, with rotating on-call responsibilities. - Must be available for regular on-call work/emergency calls, work scheduled off-hours, and emergency overtime as required (hours may vary to meet the business needs of the property). Benefits: - Comprehensive health and wellness benefits tailored to meet your needs. - Three medical plan options, including a company-funded HSA plan with 100% premium coverage for employees. - Subsidized options for additional family members. - Dental and vision plan choices. - Paid time off. - Paid volunteer time. - Company-paid holidays. - 401(k) match. - Employer-paid Life and AD&D insurance. - Educational reimbursement to support your growth. Also we have culture paragraphs but not needed for headings; we could incorporate into About the role or maybe a separate "About Middleburg" but not in list; we could omit as not required heading. The instruction: "Prefer a few substantive sections over many thin ones." So we could keep About the role covering description and maybe culture. But we have to preserve ALL substantive information; we cannot omit culture info. So we need to include that info somewhere. We could add a section "About Middleburg" but not in allowed headings; but we could put it under About the role as extra paragraphs. That's allowed: About the role can contain description and company overview. So we will include culture and company description in About the role paragraph(s). That preserves info. Thus final HTML:

About the role

... description + company overview + culture ...

Then

Responsibilities

• ... each duty as list items.

We need to break responsibilities into list items. We have many duties; we can split into logical items. Let's list responsibilities from the text: Maintenance Services: - Perform and document preventative maintenance. - Conduct inspections, vacant turns, repairs, and janitorial services per the assigned schedule and according to policies and procedures. - May be called upon to perform housekeeping and grounds work, not to exceed 50% of the time. - Be responsible in the utilization of maintenance materials; inform manager of supply needs; keep storage area locked. - Oversee and assist with apartment turns including assistance with resident move-out and apartment renovation, troubleshooting and repair of most major and minor mechanical systems in apartment turn process per standards: ensure 75% of vacant apartments are in market-ready condition according to quality standards, 3 to 5-day downtime standard for the preparation of market-ready apartments and 10-day turn for upgrade units,