Service Technician

About the role

Evaluate, test, and repair product returned from the field, answer service request phone calls for assistance. Test and evaluate products to ensure proper operation to established criteria. Troubleshoot electronic products to the component level, when applicable, to determine root cause and appropriate corrective action. Properly setup and operate general electronic test equipment including oscilloscopes, signal generators, meters, power supplies, service monitors, test fixtures, field strength meters, RF power measuring equipment and software simulators for product testing and evaluation. Perform required repairs and modifications to restore units to proper operation. Inspect all work and participate in the visual inspection crosscheck process. Maintain the integrity of the documentation process and complete necessary reports. Keep supervisor apprised of all unresolved and/or potential problems that would negatively affect Service, Operations, or customers. Provide support to the Operations organization and handle miscellaneous assignments as instructed.

Responsibilities

• Proficient operation of PC based computer equipment in an office software environment
• Maintain work related equipment and parts inventory
• Maintain neat and orderly work areas and comply with all safety rules
• Perform required repairs and modifications to restore units to proper operation
• Inspect all work and participate in the visual inspection crosscheck process
• Keep supervisor apprised of all unresolved and/or potential problems that would negatively affect Service, Operations, or customers
• Provide support to the Operations organization and handle miscellaneous assignments as instructed

Qualifications

• Associate Degree with a training emphasis in communication/computer electronics, or five or more years of technical on-the-job experience/military technical training, and a general RF background
• Possess strong problem solving skills applied to digital and analog electronics with the ability to troubleshoot in a logical manner
• Professional, clear, verbal and written communications
• Experience with electronic test equipment and test fixtures
• Ability to read and understand technical documentation such as electrical, pneumatic, and hydraulic schematics, mechanical drawings, bills-of-material, setup instructions, written work instructions
• Unrestricted ability to travel domestically and internationally (Passport)
• Experience with programmable industrial controllers is desirable
• Experience in heavy industry or the oil and gas environment is desirable
• Knowledge of pneumatic and hydraulic control systems is desirable
• Ability to work independently

Benefits and Perks

• Medical, Dental, Vision, Hearing, Life & Disability insurance
• A wellness program
• Time off benefits
• Voluntary benefit plans include Accident, Hospital Indemnity and Pet Insurance
• Employee Assistance Program
• Participation in the Company’s 401(k) plan which includes a company contribution

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Methode Electronics is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics per the EEO Poster available here .