Service Technician
MarineMax · Sturgeon Bay, WI · 2 wk ago
On-siteInformation TechnologyFull-time
About the role
The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.
Responsibilities
- Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer.
- Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators.
- Perform mechanical repair work such as: remove engine, transom or outdrive; disassemble unit and inspect parts for wear; overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems; rebuild parts such as engine cylinder blocks; rewire ignition system, lights and instrument panel; replace and adjust taillights; install and repair accessories such as radios, heaters, mirrors, and windshield wipers; operate a hydraulic jack or hoist as needed.
- Advise customers and/or insurance adjusters as to necessary repairs.
- Complete repair work utilizing service scheduler and SSO’s within the established timeframe.
- Ensure all warranty work is completed according to manufacturer’s and MarineMax guidelines.
- Safely operate MarineMax and customer vessels during diagnostic water testing operations.
- Maintain MarineMax tools in good condition and according to guidelines.
- Other duties as assigned.
- Maintain internal/external customer satisfaction (FANS).
- Achieve timely and accurate completion of work.
- Maintain 100% productivity.
- Maintain minimum number of comebacks.