Service Technician

Key Responsibilities

• Perform repairs and maintenance on HVAC systems, electrical wiring, plumbing fixtures, appliances, drywall, carpentry, flooring, exterior structures, and other essential property components.
• Monitor, prioritize, and complete service requests while ensuring high levels of customer satisfaction.
• Assist in apartment make-readies, ensuring all units meet company standards for move-ins.
• Work alongside the Resident Service Director to implement preventative maintenance programs and ensure compliance with safety protocols.
• Repair and replace apartment materials or address maintenance requests, including HVAC, electrical, plumbing, carpentry, drywall, interior and exterior structures, appliances, and apartment make-readies.
• Paint interior and exterior structures, repair sheetrock, and woodwork with carpenter's tools.
• Respond promptly to all on-call pages/requests.
• Maintain property curb appeal by regularly picking up grounds and ensuring clean, well-kept exteriors.
• Maintain and organize tools, equipment, and maintenance supplies in accordance with company policies.
• Aid in inventory tracking and recommend improvements to enhance repair efficiency.
• Ensure that all required logs, paperwork, or checklists related to inventory tracking or hazardous chemicals are completed.
• Ensure all maintenance activities are completed following safety standards and company guidelines.
• Complete necessary documentation, logs, and checklists related to maintenance tasks and inventory tracking.
• Report any maintenance issues and concerns to the supervisor in a timely manner.

Requirements

• A High School Diploma or GED.
• Minimum of 2 years of experience in residential or commercial maintenance or related fields.
• HVAC or EPA Certification required.
• A Valid Driver’s License.
• Ability to work a flexible schedule, including weekends, special events, and on-call shifts.

Qualifications

• Professional appearance and demeanor.
• Ability to multitask and adapt to a fast-paced environment.
• Expertise in maintenance areas, including pools, landscaping, plumbing, electrical, and HVAC.
• Strong customer service orientation and communication skills.
• Commitment to promoting safety and adhering to established safety protocols.
• Attention to detail and quality, ensuring work meets procedural and company standards.