Service Technician

About the role

Be on the front lines of essential services, combining technical skill, fieldwork, and customer care to keep energy and utilities flowing safely and reliably.

Responsibilities

• Meter reading, installation, maintenance, testing, programming, removal, repair, starts, stops, and replacements (primarily natural gas, also electric and water meters)
• Entering customer premises to relight gas equipment
• Performing duties to support day-to-day operations of the Advanced Metering Infrastructure (AMI) system: system setup and configuration, response to system notification messages, investigation of tamper alerts, troubleshooting, problem resolution, reporting, training, and documentation
• Completing all orders electronically on a handheld device or computer and using various applications to monitor and troubleshoot AMI systems
• Providing consistent, excellent customer service on behalf of K