Service Technician

Diagnose, maintain, and repair customer vehicles while collaborating with the parts department and demonstrating strong communication skills.

About Us

The Norton Family has been serving Oklahoma’s automotive needs since 1928, prioritizing exceptional customer experience. We offer opportunities for growth, training, and advancement for those committed to excellence.

Responsibilities

• Perform work specified on the repair order efficiently and in accordance with dealership standards.
• Test drive vehicles and test components/systems using diagnostic tools and special service equipment.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate directly with the Service Advisor to inform customers of additional service needs.
• Provide estimates for additional repair time.
• Execute warranty repairs to manufacturer specifications.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience as an auto technician.
• Knowledge in all aspects of automotive repair and maintenance.
• Fast, eager learner and team player.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Computer skills and willingness to learn new problems.
• Ability to operate electronic diagnostic equipment.
• Clean driving record and valid driver’s license.

Benefits

• Competitive pay.
• Medical, vision, and dental coverage.
• 401(K) Retirement Plan.
• Group Life Insurance.
• Flexible Spending Account.
• Paid vacation.
• Employee discounts.

Physical Requirements

The role involves MEDIUM to HEAVY physical intensity, including:

• Constant: Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
• Frequent: Repetitive motion.
• Occasional: Balancing, kneeling, crouching, pushing, pulling, and lifting up to 100 lbs.
• Visual acuity requirements: color, depth perception, and field of vision necessary to drive vehicles safely.

Physical Working Conditions

This position is subject to:

• Inside and outside environmental conditions, including temperature changes and weather.
• Slightly elevated ambient noise levels.
• Minor potential physical hazards (electrical, mechanical, and cleaning equipment).
• Minor atmospheric conditions (fumes, odors, and dust associated with auto dealership operations).