Service Technician

Pay

$25.00 – $40.00 per hour depending on qualifications and experience. Starting pay will range between $25.00 – $35.00 per hour.

Schedule

Full-time, hourly position. Monday – Friday, 7:30 AM – 4:30 PM.

Locations

• Syracuse, NY
• Horseheads, NY
• Watkins Glen, NY
• Binghamton, NY
• Corning, NY
• Erie, PA
• Elmhurst, IL
• Livonia, MI
• Indianapolis, IN
• Hamilton, OH
• Toledo, OH

About the role

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment and have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Communicate effectively verbally and in writing with customers and co-workers.
• Provide technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems, including hands-on work to ensure equipment operates to customer requirements with limited guidance from the Master Technician.
• Increase customer awareness of Ingersoll Rand products, services, and solutions such as Preventative Maintenance, Diagnostics, Audits, and Leak Detection.

Requirements

• 2 years+ experience troubleshooting industrial/commercial mechanical systems.
• Valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
• On-call availability required after the first 90 days, with a 1-week on-call period every 4 weeks or greater as determined by the hiring manager.
• Highly physical role requiring regular use of hands, fingers, walking, stooping, and kneeling; regularly lift and/or move weight limits in line with safety policy.
• High School Diploma or equivalent required.

Core Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office software and other basic computer usage.
• Working proficiency with handheld computer (e.g., Smartphone, iPad) and network-based systems.
• Maintain proper business travel practices in a cost-efficient manner.

Preferences

• Industrial air compressor maintenance and knowledge.
• EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

Travel & Work Arrangements

• Daily travel within a 3-hour radius within our service area.
• A company vehicle and fuel card will be provided.

Benefits

• Health care options including medical, prescription, dental, and vision coverage.
• Wellness programs.
• Life insurance.
• 401(k) plan with company match.
• Paid time off.
• Employee stock grant.