Service Technician

About the role

This is a full-time, hourly position with a pay range of $25.00 – $40.00 per hour depending on qualifications and experience.

Responsibilities

• Install, troubleshoot, repair, and maintain rotary screw and reciprocating compressors (including Centac and ECC models) and other compressed-air system components.
• Use precision measuring tools for diagnostic troubleshooting of compressed-air equipment.
• Perform preventative maintenance on Ingersoll Rand compressed-air equipment.
• Interact directly with customers to address existing and unanticipated equipment concerns.
• Collaborate with the Service Coordinator to order parts and supplies needed for installations and repairs.
• Assist and train apprentices and other Field Service Technicians.
• Communicate effectively, both verbally and in writing, with customers and co-workers.
• Provide technical assistance during pre-commissioning, start-ups, installations, and repairs of compressed-air systems, including hands-on work to ensure equipment meets customer requirements with limited guidance.
• Increase customer awareness of Ingersoll Rand products and services such as Preventative Maintenance, Diagnostics, Audits, and Leak Detection.

Requirements

• 2+ years of experience troubleshooting industrial or commercial mechanical systems.
• Valid driver’s license for at least 12 months with no major or frequent traffic violations (e.g., DUI in the past 5 years, hit-and-run, license suspension, reckless/careless driving, or multiple preventable collisions in the past 3 years).
• On-call rotation beginning after 90 days; one week on-call every 4+ weeks (availability 24/7 during on-call week).
• Physically capable of regular use of hands, fingers, walking, stooping, kneeling, and lifting/moving weight consistent with safety policy.
• High School Diploma or equivalent.

Core Competencies

• Ability to read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air-quality knowledge (system compressor/dryer and air treatment).
• Operating proficiency with Microsoft Office and other basic computer software.
• Working proficiency with handheld computers (e.g., smartphones, tablets) and network-based systems.
• Maintain proper business travel practices in a cost-efficient manner.

Preferences

• Industrial air-compressor maintenance and repair experience.
• EPA Certification.
• Veterans and active-duty military are encouraged to apply.

Travel & Work Arrangements

• Daily travel within a 3-hour radius of the assigned service area.
• Company vehicle and fuel card provided.