Service Technician

About the role

Haverty Furniture Companies is seeking a Furniture Repair and Refinish Technician to join their team. This role involves visiting customers' homes to repair merchandise including furniture, upholstery, cabinets, and leather items. The position includes comprehensive paid training and a company-provided service van.

What you'll do

• Visit customers' homes and repair merchandise (Furniture, Upholstery, Cabinets, Leather, etc.) using methods and materials such as Burn-in Soft Fill, Bondo, dry powders for color, aerosol lacquers, shading lacquers, buffing fine scratches from dressers, nightstands, and tabletops, and gluing and clamping components (Training provided)
• Drive company-provided technician van to customer homes and return van to store after shift
• Evaluate furniture repairs and actions needed to satisfy our customers
• Represent Havertys Furniture professionally while visiting the customers' homes and inspecting their furniture
• Inspect, repair furniture, and help to resolve the customers' furniture-related issues
• Create accurate on-site home reports, with photos and description of damaged merchandise for the Customer Service team to review
• Inspect and keep the service van and tools in good condition

Pay

• $20 - $30 per hour, based on experience
• Get Paid Daily – Draw Pay between pay cycles

Schedule

• Tuesday – Saturday, 8-hour days

Benefits

• Paid comprehensive training (3 weeks hands-on furniture repair training)
• Company repair van provided
• Flexibility to draw pay between pay cycles with our Daily Pay Program
• 401K program with a company match of 4%
• Generous benefits package with premier medical, dental, and vision partners
• Paid time-off includes vacation, sick time, personal days, company holidays
• Ability to advance within the company if desired
• Opportunities to give back to the community
• Substantial associate discount on our quality merchandise
• Bonus program for Team Member Referrals
• Educational financial assistance
• Complimentary health and wellness program

Requirements

• Must be 21 years of age
• Valid driver's license and good driving record with minimal moving violations
• Must be able to achieve DOT Certification (company paid)
• High school graduate or GED
• Technical school graduates preferred
• Proven ability to work with hands, build and repair with demonstrated mechanical aptitude
• Must successfully complete a physical assessment to be considered for the position
• Able to communicate effectively using speech, hearing, and customer service skills
• Must be able to pass background requirements and drug screen including THC testing

Work environment

• Work from service truck and visit customers' homes, Tuesday – Saturday, 8-hour days
• Must wear proper Havertys-provided uniforms, steel-toed work boots/shoes required, safety gear when applicable
• Returning the service vehicle to the store each night
• Must be able to move up to 90 pounds, including lifting, carrying, pushing, and pulling furniture
• The role involves driving, going in and out of customers' homes, and properly handling materials
• Reasonable accommodation may be considered to enable individuals with disabilities to perform the essential functions