Service Technician

The Service Technician is an essential role for Guardian Access Solutions, maintaining equipment in all divisions, including access control and automated gate systems, to ensure comprehensive operation and preventative maintenance across our services.

Essential Job Functions

• Repair and perform maintenance of access control equipment and gate automation systems
• Diagnose and resolve errors and technical problems
• Complete preventative maintenance on equipment
• Installation of new equipment
• Record service calls in dispatching system including time, service provided, and materials used
• Educate customers on preventive maintenance and safety measures
• Operate company vehicles in a safe manner
• Maintain and develop good customer relationships
• Maintain safe and clean working environment by complying with procedures, rules, and regulations
• Regular and punctual attendance at work and provides appropriate flexibility
• Other job-related duties as assigned

Qualifications

• 2+ years of electrical/low voltage/access control industry/HVAC or similar experience, including welding
• Understanding of basic relay logic, basic electrical wiring, using a multimeter for circuit testing and practical applied experience
• Ability to troubleshoot, test, repair and service PARC equipment
• Ability to perform independently as well as collaboratively within a team, and demonstrating a willingness to undergo on-the-job training as necessary
• Proficient time management abilities, a strong work ethic, and a keen enthusiasm for continuous learning
• General ability to learn software and software driven hardware to make programming changes to recording devices as well as access control panels in the field via laptop computer, keypad or local programmer
• As a condition of employment, employer will conduct a background check and drug screen prior to hire
• Valid Driver’s License with a clean driving record
• Ability to work flexible shifts and adapt to different work schedule, including on-call rotation for emergency after-hours service
• Ability to perform physical work outdoors year-round in a variety of weather elements for 8+ hours a day, 40+ hours a week
• Ability to understand, speak and write English

Education

High School diploma, GED, or equivalent