Service Technician

Job Summary

Environmental Specialties is seeking a Field Service Technician to perform field service, including troubleshooting, repairs, and retrofits of environmental chambers and laboratory equipment. The position involves executing field-testing, calibrations, and validation testing, performing preventive maintenance services, assisting customers with problem resolution, and providing technical training.

Essential Duties & Responsibilities

• Perform Technical Service functions including: Refrigeration System Repair, Electrical / Controls System Repair, Preventive Maintenance Services, Instrument Calibrations, System Start-up & Field Testing, Validation Services
• Provide prompt, efficient responses to customer service and/or warranty repair inquiries
• Report findings from service issues and work with technical staff to solve field problems
• Produce accurate administrative reports, including timesheets, expense reports, CFC refrigerant logs, vehicle inventory, service tickets, protocols, test documentation, final reports, etc.
• Aid in the development and upgrades for service manuals
• Complete Service Tickets with detailed information on the problem found, parts needed, solution and time required
• Maintain a safe and operational company vehicle including cleaning, vehicle inventory, and general maintenance
• Brazing and welding of refrigeration system components
• Evacuation and charging of refrigeration systems
• Follow proper refrigerant handling practices (Recovery, reclaim, and system charge)
• Maintain vehicle inventory stock of replacement parts
• Aid in service training schools as required
• Travel to customer sites as needed
• Keep the Service staff informed of task status through written or verbal communications
• Maintain good working relationships with all company personnel, including purchasing, manufacturing, and engineering
• Assist with system assembly and installation
• On call for after-hours emergency service needs as designated
• Confirm all travel arrangements with Service staff
• Keep a neat and orderly work area while at customer site
• Perform other duties as assigned by management

Qualifications

• Experience with HVAC/Refrigeration technology
• Experience with Industrial Electrical / Electronic technology
• Familiarity with Electrical engineering technology
• CFC Certification (type II minimum and type I)
• Must be able to travel to customer sites as required based on customer needs (approximately 30%-40% out of town travel)
• Proficiency in Microsoft Office applications (Outlook, Word and Excel)
• Excellent organization, communication, customer service and interpersonal skills
• Scheduling and time management skills
• Operate safety equipment and use safe work habits
• Work in a team environment with high safety and quality standards

Benefits

Environmental Specialties offers high-quality employee benefits that start the 1st day of the month after your start date! These include:

• Health Insurance: 4 plans available to choose from with Rx coverage
• Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available
• Dental insurance: 2 plans available to choose from
• Vision insurance
• Company-paid Accidental Death/Dismemberment coverage
• Company-paid Life insurance
• Company-paid Short-Term & Long-Term Disability coverage
• 401(k) Retirement Plan with company match up to the first 5% and immediate vesting
• Other Great Benefits: Competitive Paid Days Off + Holiday Pay, Weekly pay with direct deposit and per diem plan, Company vehicle, Gas card, Employee referral incentives, Employee Assistance Program (EAP), Tuition Reimbursement

Equal Opportunity Employer

EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.