Service Technician
Englert Inc · La Vista, NE · 1 mo ago
Information TechnologyFull-time
Responsibilities
- Provide exceptional customer service by performing timely warranty & chargeable services.
- Report to production manager Monday - Friday @ 7am to receive schedule.
- Execute warranty/Chargeable service work for customers on schedule.
- Call customers at start of day to provide ETA.
- Communicate throughout shift to PM to resolve warranty/chargeable services on site.
- Collect payment and complete additional work orders on site.
- Upload before and after photos of job sites.
- Inspect/maintain recycle, steel and garbage bins at shop.
Skills
Minimum Skills and competencies:
- Experience with exterior home improvements.
- Confident on ladder up to 44’.
- Excellent written and verbal communication skills.
- Experience with face to face customer service.
- Ability to drive long distances safely.
- Valid Driver’s license.
- Lift/Move/Carry up to 50 pounds occasionally, up to 25 pounds frequently, and negligible amount consistently within perimeters of position responsibility.
Desired Skills:
- Gutter installation/service experience.
- Commercial driving experience.