Service Technician

About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the Southeast. While ECI is proud of its history, we are even more excited about our future. We are privately owned and fully integrated—developing, constructing, and managing our properties. ECI Group owns and operates approximately 7,000+ units, with more communities in active development. At ECI, we are guided by our core values, the heart of which is working as One Team, Better Together.

Responsibilities

• Handle resident service requests via online ticketing system on a timely basis while providing fantastic customer service.
• Perform or assist in all phases of apartment and property maintenance including make-readies, walking vacant units, groundskeeping, punch-out work, trash-out, maintaining the swimming pool and golf carts, and interior and exterior repairs.
• Assist in the upkeep of the exterior and interior of the property.
• Assist the Service Manager with health and safety issues by identifying and reporting potential hazards, liability and safety concerns, and unresolved maintenance issues.
• Assist with efforts to prevent, mitigate and repair damage from severe weather events.
• Familiarity with maintenance tools and equipment and ability to operate them in a safe manner.
• Maintain compliance with company policies, ADA, OSHA and other regulations affecting the maintenance of the property.

Requirements

• High school diploma or GED along with a valid driver’s license.
• A minimum of 2 years of general maintenance experience in multi-unit property management.
• Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems.
• Work as scheduled, including weekend and on-call shifts as needed.
• Ability and willingness to work overtime if needed.

Qualifications

• EPA certification Type I or II as well as other certifications/licenses as required by local, state or other regulations.
• Basic knowledge of Microsoft Office Suite, Internet, Yardi, and other relevant applications.

Physical Activities and Work Environment

• Requires frequent lifting and moving of objects up to 75 pounds.
• Requires frequent bending and/or stooping, and use of ladders or stepladders, to perform essential maintenance tasks.
• May require regularly climbing stairs to access upper floor apartments.
• Requires frequently working outside in various weather conditions.

Benefits

• Bonus potential
• 30% rental discount at ECI properties
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Participation in professional development programming, including a designated Mentor from day one